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Skills

  • Custom horseshoeing solutions
  • Multi-location service management
  • Data tracking and recordkeeping for clients' horses
  • Process improvement
  • Mentoring apprentice farriers
  • Client-specific advice for at-home hoof care
  • Equine gait analysis
  • Customer service
  • Corrective shoeing techniques
  • Organization

Work Experiences

  • Contributed to client retention by consistently providing excellent customer service to both clients and pets.
  • Built custom-made hoof irons and shoes for corrective purposes, enabling horses with limb deformities to regain performance ability, documented in cases improved by 67%.
  • Achieved 40% reduction in soreness.
  • Built custom-made hoof irons and shoes.
  • Advised clients on hoof care for senior horses.
  • Collaborated with barn managers and trainers.
  • Addressed complex hoof and leg pathologies.
  • Acquired ITIL.
  • Kept an eye on animal behavior and performed examinations to look for illnesses, injuries, or diseases.
  • Kept boarding areas clean and organized to promote animal welfare.

Summaries

  • Addressed complex hoof pathologies.
  • Assisted in reducing veterinary call-outs.
  • Alleviated lameness in horses.
  • Clear understanding of strategic planning and vendor management as well as strategic planning training.
  • Committed to the dogs' well-being and the owners' peace of mind.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Develops and maintains loyal client relationships while establishing and maintaining long-term trust with animals in care.
  • Compassionate Farrier with experience in every aspect of dog and cat grooming.
  • Farrier is a multi-talented Farrier who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Ensured compliance with health and safety protocols, reducing on-the-job injuries to zero and creating a safer environment for both farriers and horses.
  • Consistently remained calm and professional while handling high-strung and nervous horses, boosting horse owner confidence and reducing stress-related incidents.
  • Managed complex corrective shoeing cases, successfully improving gait abnormalities and rehabilitating 20% of cases within 18 months.
  • Pioneered a barefoot trimming program for broodmares, promoting long-term hoof health and reducing the need for corrective shoeing by 25%.
  • Handled multiple horses in a demanding schedule, maintaining a 26% on-time service rate and improving customer satisfaction.
  • Managed budgets for large farrier operations, optimizing expenses for tools and materials and reducing overall costs by 37% without sacrificing service quality.
  • Worked directly with high-level competitive horses, reducing injury rates and extending their competitive careers by an average of 17 years.
  • Utilized advanced diagnostics tools like Adobe Creative Suite to deliver precision hoof treatments, reducing recovery times for lame horses by an average of 2 weeks.
  • Contributed to the successful rehabilitation of 12 injured horses via tailored corrective shoeing plans.
  • Advised clients on strategic hoof care routines between appointments, resulting in a 15% improvement in overall hoof health, as monitored over 2017.

Affiliations

  • American Medical Informatics Association
  • Professional Educational Lectures on Hoof Pathology
  • Toastmasters
  • Society of Women Engineers
  • Equine Veterinarians of America (EVA) Conference
  • Society of Human Resource Management
  • Certified Journeyman Farrier (CJF) Certification
  • Society of Master Saddlers
  • Farrier Industry Association (FIA)
  • Mentorship Program with Certified Farriers

Certifications

  • CompTIA Network+
  • Corrective Shoeing Techniques for Lameness – Vantage 2023
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Barefoot Trimmer – Equine Podiatry Academy 2015
  • Certified Farrier (CF) – American Farriers Association 2017
  • Advanced Equine Biomechanics Specialist – Harbor & Co. 2018
  • Certified Clinical Equine Massage Therapist – Lakeside Partners 2024
  • Apple Certified Associate (ACA)
  • ServSafe
  • Equine Foot Care Certification – Equine Academy 2020

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