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Skills

  • Tracking client progress
  • Extensive DSM-IV knowledge
  • Interdisciplinary team collaboration
  • Unit Management and Leadership
  • Individualized treatment planning
  • Patient Health Education
  • Nurse Education and Mentorship
  • Family and Agency Partnerships
  • Family therapy aptitude
  • Clinical Quality Improvement

Work Experiences

  • Built rapport with clients.
  • Worked closely with the treatment team to ensure that client care services were properly coordinated.
  • Used aromatherapy to help patients cope with stress, chronic pain, nausea, and depression in a natural way.
  • Provided seamless care while minimizing misuse and diversion through close collaboration with peers.
  • Assisted in crisis interventions.
  • Collaborated with case managers on discharge planning.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain a safe environment.
  • Administered evidence-based therapeutic interventions.
  • Attended workshops on trauma-informed care.
  • Aided clients in achieving measurable progress.

Summaries

  • Achieved a 84% improvement in client communication skills.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Communicative and team-oriented, with Tableau expertise.
  • Process improvement in method settings and budget management in cross-functional collaboration settings.
  • Miscellaneous student seeking hands-on experience through an internship in project management.
  • Multilingual and fluent in Mandarin and German, with a strong grasp of cultural differences.
  • Proven track record of motivating launched to achieve team, individual, and management goals.
  • Achieved a 85% reduction in relapse rates.
  • Metric, system, and method are all available.
  • Day Treatment Intern and team leader with 10 years of experience in method settings.

Accomplishments

  • Trained incoming interns on HIPAA compliance, therapeutic documentation procedures, and tools for behavioral analysis in 2022.
  • Utilized crisis intervention techniques to de-escalate volatile client interactions, reducing the number of critical incidents by 26%.
  • Created and distributed mental health educational materials tailored to patient literacy levels, leading to a 69% rise in participant comprehension.
  • Assisted in maintaining accurate and up-to-date patient records, improving data reliability for treatment planning and coordination across multi-disciplinary teams.
  • Led a psychoeducation group on mental health awareness, resulting in 81% of participants reporting improved understanding of symptom management.
  • Assisted in conducting comprehensive patient intake assessments, allowing for accurate initial evaluations and risk screenings of clients in Austin.
  • Enhanced group therapy program by introducing mindfulness-based techniques, leading to a 53% increase in client-reported well-being over one year.
  • Utilized software ServiceNow to track and document behavioral progress, allowing for data-driven therapeutic decisions to enhance patient care.
  • Helped organize client treatment plans through detailed case notes, reducing gaps in communication within the team and improving outcomes tracking by 73%.
  • Supervised daily therapeutic milieu activities, promoting de-escalation techniques and maintaining safety standards resulting in a 37% decrease in incidents.

Affiliations

  • Advocate, Substance Abuse and Mental Health Services Administration (SAMHSA) Community Programs 2016
  • Active Member, International Association for the Study of Trauma and Dissociation (ISSTD) system
  • Affiliate, National Board for Certified Counselors (NBCC) initiative
  • Affiliate, Association for Play Therapy (APT) method
  • Volunteer Group Leader, Grief Recovery Method Outreach Program method
  • Fieldwork Participant, Cognitive Behavioral Therapy (CBT) Intensive Program initiative
  • Participant, Dialectical Behavior Therapy (DBT) Intensive Training at category
  • Active participant, American Counseling Association (ACA) Monthly Meetings process
  • Participant, Anxiety and Depression Association of America (ADAA) Workshops category
  • Member, Association for Behavioral and Cognitive Therapies (ABCT) (2019 - Present)

Certifications

  • Licensed Associate Professional Counselor (LAPC) - program
  • Certified Emotional Intelligence Practitioner - program
  • CompTIA A+ Technician
  • Certified Clinical Trauma Professional (CCTP) - Vantage
  • Psychological First Aid Training - Lakeside Partners
  • Compassionate Care Management Certification - method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Association for Project Management (APM)
  • Microsoft Office Specialist (MOS)
  • Certified Case Manager (CCM) - metric

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