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Skills

  • Substance abuse therapy
  • Care plan optimization
  • Client progress monitoring
  • Group therapy facilitation
  • Process equipment
  • First Aid/CPR
  • Organization
  • Community partnership development
  • Individual and group counseling
  • Conflict resolution in a healthcare setting

Work Experiences

  • Chaired monthly community outreach meetings targeting mental health awareness in underserved Portland neighborhoods, resulting in increased engagement.
  • Collaborated on grant applications.
  • Answered 4 calls per the past year to help customers with their questions and concerns.
  • Adjusted care strategies to optimize outcomes.
  • Conducted client progress reviews.
  • Conducted follow-up calls.
  • Achieved results within 6 months.
  • Achieved results within the first several months.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with program customers to determine their needs and deliver framework service.

Summaries

  • Within Miscellaneous, senior Behavioral Health Coordinator and outstanding performer in team leadership and performance reporting.
  • Costs were consistently reduced while profits were increased.
  • Achieved positive client outcomes.
  • Behavioral Health Coordinator skilled in suicide prevention.
  • Experienced in leading one-on-one and group counseling sessions to improve client well-being and the development of coping skills.
  • Adept at client progress monitoring.
  • Achieved a 24% improvement in clinical results.
  • Dedicated Behavioral Health Coordinator with experience providing caring and compassionate support for framework issues.
  • Achieved 40% reduction in symptoms.
  • Adept at supervising clinical interns.

Accomplishments

  • Led crisis de-escalation workshops for 12 healthcare staff, improving staff response times and decreasing workplace incidents by 53% %.
  • Developed a comprehensive mental health emergency protocol followed by 2 staff members, contributing to a 69% decrease in emergency room visits.
  • Secured behavioral health funding by collaborating with Harbor & Co., leading to the creation of 11 new therapeutic programs.
  • Co-created peer support programs for clients in recovery, which led to improved engagement rates and a 83% reduction in relapse events.
  • Documented and resolved initiative which led to process.
  • Collaborated with customer success to design and implement a mental health hotline, which supported 10 users during its first several months.
  • Developed resource and referral management systems resulting in 51% % increase in patient resource utilization.
  • Liaised with community organizations to extend outreach programs, successfully increasing patient referrals by 40% %.
  • Trained 6 staff members on effective telehealth communication, improving the quality of virtual sessions by 29% %.
  • Organized outreach events to promote mental health awareness, reaching 10 participants and increasing local resource utilization by 38%.

Affiliations

  • Society of Women Engineers
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • American Psychological Association (APA)
  • American Case Management Association (ACMA)
  • International Association for Correctional and Forensic Psychology (IACFP)
  • International Association of Rehabilitation Professionals (IARP)
  • National Association for Rural Mental Health (NARMH)
  • National Association of Social Workers
  • American Counseling Association (ACA)

Certifications

  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Crisis Prevention Intervention (CPI) Certification
  • Certified Disability Management Specialist (CDMS)
  • Certified Autism Specialist (CAS)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Certified Alcohol and Drug Counselor (CADC)
  • Certified Trauma Responder (CTR)

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