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Skills

  • Dual-certification program management
  • First Aid/CPR
  • Project organization
  • Regulatory compliance
  • Data analysis
  • Training program development
  • Cross-functional team leadership
  • Team building
  • Budgets
  • MS Office

Work Experiences

  • Examined the company's training methods and made changes to address issues, improve efficiency, and achieve training objectives, resulting in framework.
  • Created specialized course action plans for students on academic probation, with a success rate of 84% transitioning back to good standing within 18 terms.
  • Used Tableau to create training for procedure employees, resulting in a 13% increase in company retention and productivity.
  • Collaborated on redesigning the student advising process.
  • Achieved a 63% decrease in course change requests.
  • Conducted scenario-based simulations during advising sessions, which enhanced student decision-making skills and reduced misaligned course selections by 52%.
  • Coordinated communication between students, faculty, and administrative teams.
  • Cut student appointment wait times by 10%.
  • Consistently exceeded departmental targets.
  • Conducted a detailed audit of course offerings and recommended enhancements, contributing to a 13-point rise in overall student retention.

Summaries

  • With extensive knowledge of Power BI use and procedure industry procedures, he is an expert in method and category training.
  • Within Miscellaneous, senior Course Advisor and outstanding performer in client relations and quality assurance.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • Experienced Training Specialist with a track record of success in strategic planning instruction spanning 8 years.
  • Adept at training new faculty and academic advisors.
  • Known for performance reporting and a goal-oriented mindset.
  • Achieved a 50% increase in direct job placement post-graduation.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Awarded Employee of the Year for excellence.

Accomplishments

  • Attained a 39% success rate in advising students on academic probation with custom recovery plans, enabling a 13-term turnaround to good academic standing.
  • Orchestrated quarterly career workshops and speaking engagements to enhance students' readiness for post-graduate opportunities, resulting in a 26% increase in employment within 12 months after graduation.
  • Facilitated 11 cross-functional advisory meetings to refine course offerings based on labor market trends, resulting in 48% more relevant course pathways.
  • Conducted over 17 advising sessions each month, offering personalized course and career recommendations tailored to each student’s academic goals.
  • Designed holistic advising materials that ensure students stayed on track for graduation, increasing on-time graduation rates by 78%.
  • Implemented a dual-certification advising program, helping students earn 4 professional certifications alongside their academic degree, increasing job placement rates by 58%.
  • Provided expert guidance to students navigating complex course requirements, improving student satisfaction by 40% and reducing degree audit issues by 3%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led integration of advising tools and career counseling software, reducing administrative workloads and achieving a 24% decrease in appointment no-shows across 17 semesters.
  • Redesigned academic advising materials and improved the clarity and accessibility of degree requirements, seen in 33% fewer misadvised course selections.

Affiliations

  • International Society for Technology in Education (ISTE)
  • National Association of Colleges and Employers (NACE)
  • Association for Career and Technical Education (ACTE)
  • International Council of Nurses
  • Community College Research Center (CCRC)
  • Academy of Human Resource Development (AHRD)
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • American Association of College Registrars and Admissions Officers (AACRAO)
  • International Association of Advising Professionals (IAAP)

Certifications

  • International Association of Counseling Services Inc. (IACS) Certification
  • Google for Education Certified Coach
  • Educational Technology Specialist Certification
  • Certified Student Success Coach (CSSC)
  • Learning and Development Professional Certification (LDP)
  • Career Development Facilitator (CDF) Certification
  • Graduate Certificate in Academic Advising
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Student Services Advisor Certification

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