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Skills

  • Freight handling and processing
  • Recordkeeping skills
  • Cycle counting accuracy
  • Cycle Count Reconciliation
  • Team management
  • Inventory management
  • Microsoft Office
  • Quality assurance
  • Error reduction in shipment processing
  • Business operations

Work Experiences

  • Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked.
  • Collaborated with the operations team to streamline the inventory check-in process, resulting in a 73% improvement in inbound handling time.
  • Achieved 3 consecutive months of meeting key performance targets.
  • Assisted in inventory management during peak seasons, reducing stock shortages by 61% through diligent monitoring of inbound shipments.
  • Coordinated with procurement and sales departments.
  • Assisted in developing a new shipment tracking system that decreased inbound processing time by 51%.
  • Communicated with customers to confirm information, complete necessary paperwork, and fulfill specific requests.
  • Used cross-selling, up-selling, and add-ons, as well as promotional items to increase sales 10%.
  • Actively participated in team meetings.
  • Avoided costly delays.

Summaries

  • Well-organized and high-energy professional with experience with Jira and a friendly phone demeanor.
  • Client-centered with team leadership training.
  • Inbound Associate with a customer-centric mindset who excels at expanding customer base and increasing satisfaction.
  • Inbound Clerk with 16 years of experience that focuses on the customer.
  • Skilled at building long-term client relationships and increasing profits.
  • Committed Inbound Clerk with 13 years of experience, specializing in efficient freight processing and storage, leading to a significant reduction in inventory misplacement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Awarded President's Club for excellence in logistics safety.
  • Adept at cross-department communication.
  • Cost-conscious Inbound Clerk with expertise in negotiating terms with suppliers and carriers, contributing to annual savings of $3 in logistics expenses.

Accomplishments

  • Fostered communication with suppliers, driving down delays in inbound shipments by 59%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved consistent inventory accuracy of 82% by improving inbound tracking methods.
  • Monitored and resolved delayed shipment escalations, reducing downtime by 33% and increasing throughput.
  • Improved inbound shipment efficiencies by implementing automated tracking systems, leading to a reduced processing time of 11 minutes per item.
  • Achieved a 25% reduction in processing inbound returns by re-engineering the returns workflow.
  • Consistently balanced high SKU volume management with Adobe Creative Suite for real-time updates, minimizing stock inaccuracies by 63%.
  • Contributed to the successful management of 17 inbound orders each week, ensuring alignment with inventory thresholds.
  • Maximized inventory space by reconfiguring inbound receiving zones, boosting storage capacity by 71%.
  • Coordinated with carriers to ensure timely and accurate deliveries, reducing late inbound shipments by 77%.

Affiliations

  • North American Material Handling and Logistics (MHL) Association
  • Lean Logistics Professional Certification CPA
  • International Warehouse Logistics Association (IWLA)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Society of Human Resource Management
  • National Safety Council (NSC) - Warehouse Safety Training
  • Lions Club
  • Jaycees
  • Member of the National Association of Manufacturers (NAM)

Certifications

  • Food Safety Certification for Transport by framework
  • International Import-Export Certification by Beacon Labs
  • Certified Logistics Associate (CLA) by Lakeside Partners
  • Certified Project Manager in Logistics by Meridian
  • Certified Transportation and Logistics (CTL) by AST&L
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Forklift Operator Safety Training Certification by Meridian
  • Forklift Operator Certification by procedure
  • Transportation Worker Identification Credential (TWIC)

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