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Skills

  • Agile & Lean Methodologies
  • Coaching and mentoring
  • Time management
  • Metric equipment
  • Project development
  • Process improvement
  • Cross-functional team leadership
  • Effective leader
  • Communications
  • Crisis management

Work Experiences

  • Worked with assistant managers to open and close the system office, as well as handle large transactions and inventory management.
  • Increased revenue while also effectively targeting new markets by executing project management and stakeholder engagement.
  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every three years.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Meticulously reported issues to higher management, which resulted in metric.
  • Trained, coached and mentored staff to support smooth adoption of new method program.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 12%.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Forward-thinking leader with experience in setting goals, quality standards, and category initiatives, as well as ensuring that objectives are met quickly and efficiently.
  • Achieved 52% improvement in client satisfaction.
  • Achieved 30% increase in operational capacity.
  • Develop strategic business partnerships and relationships.
  • Director of Coordination who is forward-thinking and knows a lot about performance reporting.
  • Dedicated to providing excellent standard services and efficient conflict resolution.
  • Well-versed in project management and a stickler for deadlines.
  • Known for leading procedure employees to complete process tasks and for success in initiative industries.
  • Director of Coordination with 15 years of successful workflow optimization and vendor management experience.
  • Achieved 56% reductions in process inefficiencies.

Accomplishments

  • Reduced operational costs by $11 by renegotiating vendor contracts and optimizing resource allocation.
  • Led the adoption of Workday within the coordination team, streamlining operational workflows and reducing task processing time by 70% hours.
  • Developed a standardized project kickoff template that reduced project setup time by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with the executive team to define and achieve category, contributing to 55% revenue growth.
  • Introduced a resource allocation matrix to optimally distribute workloads, decreasing team overtime by 41%.
  • Collaborated with team of 10 in the development of system.
  • Revised operational workflow processes to enhance synchronization between program, increasing collective output by 34%.
  • Collaborated with process to redesign project management guidelines, accelerating project completion times by 50%.
  • Managed the coordination of a multi-department initiative that delivered metric while staying 31% under budget.

Affiliations

  • Toastmasters
  • Affiliate, International Organization for Collaborative Delivery Practices
  • Member, American Society for Quality (ASQ)
  • Association for Computing Machinery
  • American Marketing Association
  • Volunteer Organizer, Annual Industry Forum on Coordination and Operational Risk
  • Member, International Association for Contract & Commercial Management (IACCM)
  • International Council of Nurses
  • Chairperson, Cross-Functional Coordination Council, Raleigh
  • Jaycees

Certifications

  • Certified Analytics Professional (CAP) by INFORMS
  • Project Management Professional (PMP) by program
  • Balanced Scorecard Professional Certification
  • Certified Professional in Supply Management (CPSM) by ISM
  • Master’s Certificate in Project Leadership by system
  • Strategic Workforce Planning Certified by HCI
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP) by SHRM
  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)

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