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Skills

  • Process implementation
  • Communications
  • Product launch support
  • Process improvement
  • Strong verbal communication
  • Laboratory Operations
  • User interface understanding
  • Public speaking
  • Cash flow management
  • Risk management processes and analysis

Work Experiences

  • Replenished the automated medication dispensing system.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Kept track of everything.
  • Made a proposal
  • Used Jira to accurately enter data into a batch ticketing system.
  • Responded quickly to customer concerns and resolved process issues using vendor management and quality assurance.
  • Measured yardage and looked for stray golf balls.
  • Quickly identified problems and alerted Dispensary Technician to any potential project delays.
  • Worked with the parts department to get the parts I needed.
  • Recommendation

Summaries

  • Proactive
  • Cleanroom procedures, regulatory guidelines, and overall pharmacy operations are all second nature to her.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a initiative position with a forward-thinking organization.
  • Ambitious
  • Pragmatic
  • Articulate
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Adaptable, tenacious, and capable project manager with over 16 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Ensured precise tracking and reporting of controlled substances, reducing shrinkage by 66% with the introduction of enhanced inventory management software.
  • Analyzed buying patterns and generated weekly sales dashboards to identify bestselling products, directly boosting sales by 70% in category.
  • Utilized CRM systems to track patient preferences and purchase history, leading to a 76% increase in customer retention after 14 months.
  • Developed and executed inventory control procedures that reduced discrepancies by 77% in Tableau stock within 11 months.
  • Assisted patients in understanding product labeling and dosage information for safe consumption, contributing to a 72% reduction in customer support follow-up issues.
  • Provided detailed product guidance to customers regarding cannabis strains, increasing upsell rates by 45% over a 18-month period.
  • Documented and resolved program which led to procedure.
  • Reduced staff scheduling conflicts by developing an optimized shift planning system, cutting down absenteeism by 84%.
  • Introduced new patient record management methods, which reduced manual entry errors by 18% and improved processing efficiency.
  • Prepared extensive weekly compliance reports and ensured alignment with state dispensary regulations, avoiding penalties and maintaining full compliance for 7 consecutive inspections.

Affiliations

  • Cannabis Nurses Network (CNN)
  • Society of Human Resource Management
  • American Healthcare Professionals and Friends for Cannabis Therapeutics (AHFCT)
  • American Medical Cannabis Association (AMCA)
  • Cannabis Retail Education and Mentorship Program (CREMP)
  • American Society of Consultant Pharmacists (ASCP)
  • Rotary International
  • Lions Club
  • Medical Dispensary Association Initiative (MDAI)
  • International Association of Administrative Professionals

Certifications

  • Certified Marijuana Business Operations (CMBO) by standard
  • Supply Chain and Inventory Control Certification by framework
  • HIPAA Compliance Certification by framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Cannabis Dispensary Technician (CCDT) by Brightline
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certified Budtender (CCB) by system

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