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Skills

  • MS Office
  • Bill computation
  • Marketing
  • Safe food handling
  • Operational improvement
  • Dietary restriction planning
  • Table setting
  • Product stocking
  • Guest experiences
  • Managing changing priorities

Work Experiences

  • I'm an expert baker of artisan breads and pastries.
  • Hired and trained new employees, demonstrating the most effective ways to serve clients and visitors.
  • Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests.
  • Was in charge of the day-to-day operations of a brand new 4-room hotel with a staff of 5.
  • Developed knowledge of products and sales items to answer shoppers' questions.
  • Rearranged furniture and equipment to make the most of the available space and layout for smooth movement during events.
  • Cleaned grocery shelves, storage areas, and work areas, as well as keeping spills, water, and hazardous debris off the floors.
  • Gave exceptional service to guests by promptly attending to their needs and requests.
  • In charge of ensuring that food was delivered on time and in good condition at high-volume events.
  • Kept my prices competitive and met my sales goals.

Summaries

  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Banquet Manager with over 5 years of experience in customer service environments.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Lifts 4 pounds on a regular basis to move furniture and push and pull carts and equipment.
  • Chef de cuisine with experience in mixology, beer, liquor, and wine, as well as a strong background in team leadership and business decision-making.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • 14 years of experience in the field, with a strong desire to see the company succeed.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Prepared
  • Initiated
  • Earned “procedure” Award for method.
  • Promoted to Banquet Manager.
  • Elected to oversee expansion of store into Portland.
  • Solved
  • Registered 5 customers for the store's loyalty program.

Affiliations

  • American Society of Safety Professionals
  • Hospitality Sales & Marketing Association International (HSMAI)
  • International Foodservice Executives Association (IFSEA)
  • American Hotel & Lodging Educational Institute (AHLEI)
  • Global Food Safety Initiative (GFSI)
  • Society of Women Engineers
  • Society for Events Professionals (SEP)
  • Society for Hospitality and Foodservice Management (SHFM)
  • Safe Quality Food (SQF) Certification 2024
  • Business and Networking International (BNI) Membership

Certifications

  • Certified Food and Beverage Executive (CFBE) from American Hotel & Lodging Educational Institute
  • Certified Hospitality and Tourism Management Professional (CHTMP) from American Hotel & Lodging Educational Institute
  • Certified Meeting Professional (CMP) from Events Industry Council
  • Certified Hospitality Asset Manager (CHAM) from Hospitality Asset Managers Association (HAMA)
  • SafeServ certification: Food Handling
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Alcohol Server Certification from procedure
  • Apple Certified Associate (ACA)
  • CompTIA Network+

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