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Skills

  • Strategic planning
  • Client relationship management
  • Budgets
  • Schedule management
  • Critical thinking in high-pressure scenarios
  • Cross-departmental communication
  • Report analysis
  • Board presentation preparation
  • Advanced proficiency in ServiceNow
  • Document preparation and proofreading

Work Experiences

  • Coordinated onboarding for 12 new hires.
  • Coordinated multi-departmental functions.
  • Aligned tasks with company goals.
  • Actively participated in the budget planning process.
  • Completed special objectives and projects in response to board member requests.
  • Used QuickBooks to create invoices, reports, and other deliverables on a monthly basis.
  • Developed and maintained an executive task management system to prioritize incoming action items, reducing backlog completion times by several months.
  • Coordinated special projects for the executive team.
  • Arranged back-to-back meetings.
  • Coordinated catering services.

Summaries

  • Strengths in vendor management and cross-functional collaboration backed up by Miscellaneous training.
  • Within Miscellaneous, senior Executive Administrative Aide and outstanding performer in quality assurance and performance reporting.
  • Collaborated with product.
  • Strategic planning and client relations are tasks that I am uniquely qualified to perform.
  • Executive Administrative Aide is a smooth and efficient Executive Administrative Aide who has experience improving executive productivity and business operations.
  • Automated office document tracking using HubSpot, improving the record-keeping accuracy and ensuring fast access for all retrieval needs.
  • Costs were consistently reduced while profits were increased.
  • Able to anticipate the needs of C-level executives.
  • Collaborative team player.
  • Supporting leaders in management and executive roles for over 9 years.

Accomplishments

  • Leveraged knowledge of ServiceNow to create accurate reports for the executive team, enabling better decision-making.
  • Successfully assisted in transitioning to a paperless office system, reducing document retrieval time by 42% and contributing to corporate sustainability initiatives.
  • Served as the primary contact for external stakeholders, reinforcing high-level client relationships and maintaining communication flow on critical projects.
  • Led the reorganization of office inventory management systems, saving the department 16 in supply costs annually.
  • Coordinated large-scale employee retreats in Columbus, contributing to improved team morale and collaboration across departments.
  • Developed a comprehensive onboarding training for new hires, decreasing ramp-up time by 43% for administrative staff.
  • Successfully implemented a new calendaring and scheduling software (ServiceNow), reducing missed meetings and scheduling conflicts by 41%.
  • Conducted detailed expense reporting and budget management across metric, resulting in a reduction of overhead costs by 21%.
  • Drove the execution of team-building exercises during company events, enhancing employee engagement and morale by 75%.
  • Handled confidential information for top executives with Six Sigma-compliant security protocols, ensuring full adherence to compliance standards.

Affiliations

  • Microsoft Office Specialist CPA Achievement in 2015
  • Society of Human Resource Management
  • Member of Business and Professional Women’s Foundation (BPW)
  • Administrative Professionals Conference (APC) Attendance in 2017
  • Association for Supply Chain Management (APICS)
  • Women in Administration Network (WAN)
  • Association for Computing Machinery
  • Freemason
  • Rotary International
  • International Council of Nurses

Certifications

  • Certified Public Accountant (CPA)
  • Administrative Support for STEM Executives (on Coursera, offered by Meridian)
  • Certified Microsoft Word Specialist
  • Certified Professional in Excel Data Analysis
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Advanced Excel for Business (Udemy)
  • CompTIA A+ Technician
  • Microsoft Office Specialist (MOS) Excel Expert
  • Certified Event Planning Specialist (CEPS)

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