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Skills

  • Team management
  • Project organization
  • Project Planning
  • Process improvement
  • Strategic planning
  • Report analysis
  • Multi-line phone proficiency
  • Confidential Material Handling
  • Business writing
  • QuickBooks expert

Work Experiences

  • More than 10 Miscellaneous executives had their schedules organized and updated by me.
  • Attended by 17 employees.
  • Conducted regular maintenance of key office services.
  • Developed and maintained an executive task management system to prioritize incoming action items, reducing backlog completion times by several months.
  • Developed and maintained relationships with key external partners, leading to a $8 funding increase for Tableau.
  • Anticipated scheduling conflicts.
  • Drafted daily executive summaries.
  • Compiled quarterly business reviews.
  • Responded to emails and other correspondence to facilitate communication and improve business processes.
  • Coordinated all special projects for the executive team, including large-scale corporate meetings in Columbus and employee retreats.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Budget-conscious Administrative Aide.
  • Strongly committed to customer satisfaction, teamwork, and service excellence.
  • Intuitive and graceful when it comes to managing high-volume workloads in rapidly changing environments.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Achieved President's Club by re-prioritizing daily administrative tasks, aligning with company objectives and helping meet critical strategic goals within two years.
  • Supporting professional needs with well-organized precision is a track record.
  • Senior Executive Administrator with 13 years of experience who is proactive.
  • Customer service, client satisfaction, and team communication are all priorities for me.
  • Within Miscellaneous, senior Executive Administrative Aide and outstanding performer in quality assurance and performance reporting.

Accomplishments

  • Led the execution of 17 corporate events, including budgeting, logistics, and vendor relations, resulting in a initiative % increase in attendee satisfaction.
  • Recommended and implemented an automated expense tracking tool, improving accuracy and reducing manual errors by 60% for budget reports.
  • Resolved product issue through consumer testing.
  • Prepared presentations and reports for key stakeholder meetings using ServiceNow, leading to clearer communication of business strategy.
  • Strategically supervised a team of 13 administrative professionals to align project priorities with broader company goals, driving next-quarter forecasting efficiencies.
  • Reduced overall project timelines by 39% through efficient task delegation and priority management for the administrative team.
  • Monitored and tracked the executive team’s monthly expenses, reducing discrepancies by 19% through thorough auditing methods.
  • Effectively managed the executive’s email inbox, reducing response times by 44% and ensuring timely follow-up on key communications.
  • Trained new administrative aides on company protocols, reducing onboarding time by 62% and increasing overall team efficiency.
  • Coordinated large-scale employee retreats in Columbus, contributing to improved team morale and collaboration across departments.

Affiliations

  • Jaycees
  • Member of Business and Professional Women’s Foundation (BPW)
  • Administrative Professionals Conference (APC) Attendance in 2017
  • American Management Association (AMA)
  • Association for Talent Development (ATD)
  • International Association of Administrative Professionals
  • Lions Club
  • National Conference Speaker on Administrative Leadership at initiative, Austin in 2020
  • American Marketing Association
  • Project Management Institute

Certifications

  • Executive Secretary Certification (SEC)
  • Certified Professional Secretary (CPS)
  • Certified in Executive Management Support (CEMS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Workspace Administration Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Data-Driven Decision Making for Executives (EDX)
  • CompTIA Network+
  • Certified Meeting Professional (CMP)
  • Certified Customer Service Professional (CCSP)

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