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Skills

  • Presentation development
  • Meeting coordination
  • Schedule coordination
  • Crisis management and response
  • Process improvement
  • Project management
  • Onboarding and orientation facilitation
  • Field office coordination
  • Sales data analysis
  • Business operations

Work Experiences

  • Coordinated with HR on regional recruitment drives.
  • Looked for industry trends on social media and through online sources.
  • Coordinated cross-functional projects.
  • Coordinated regional events and conferences.
  • Assisted in gathering competitor data.
  • Coordinated response protocols effectively.
  • Achieved post-training efficiency gains of 17%.
  • Achieved an Outstanding Service Award for excellence.
  • Contributed to a 51% rise in stakeholder engagement.
  • Collaborated with HR on engagement initiatives.

Summaries

  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Boosted regional performance.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Regional Assistant is a multi-talented Regional Assistant who is consistently rewarded for planning and operational improvements.
  • Certified in Power BI.
  • Created and managed inventory control systems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Contributed to a 71% increase in sales performance.
  • Collaborated with regional leadership.
  • Accomplished in preparing financial reconciliations.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported regional leadership during business expansions, ensuring all administrative tasks were completed 11 days ahead of schedule.
  • Documented and resolved framework which led to program.
  • Organized successful regional conferences and events, facilitating corporate communication and driving a 39% increase in brand exposure.
  • Created and facilitated orientation materials that contributed to reducing new hire turnover by 82% within 10 months.
  • Automated regional performance tracking with Tableau, leading to a more streamlined reporting mechanism across 2 branches.
  • Supported change management initiatives across 5 regions, driving smooth transitions and increasing employee engagement by 17%.
  • Collaborated with IT teams to implement a new Jira software system, streamlining operations and reducing process time by 70%.
  • Enhanced the accuracy of monthly financial reports by integrating Adobe Creative Suite, decreasing time spent on manual tasks by 82%.
  • Assisted in the financial planning process, enabling regional branches to stay under budget by 50% during standard.

Affiliations

  • Society of Women Engineers
  • Association for Operations Management (APICS)
  • Society for Human Resource Management (SHRM)
  • National Association of Social Workers
  • Association for Strategic Planning (ASP)
  • American Institute of Business Administrators (AIBA)
  • Association for Financial Professionals (AFP)
  • Rotary International
  • Institute of Supply Management (ISM)
  • National Association of Professional Women (NAPW)

Certifications

  • Certified Office Ergonomics Specialist (COES) – Cedar Works
  • Certified Data Management Professional (CDMP)
  • Certified Public Accountant (CPA)
  • Leadership in Energy and Environmental Design (LEED) Green Associate Certification
  • Document Management Specialist Certification - Northwind
  • Microsoft Office Specialist (MOS) Certification in SAP
  • Google Certified Professional Cloud Architect
  • Certified Office Manager (COM) - Vantage
  • Project Management Professional (PMP)
  • Administrative Support Specialist Certification - Meridian

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