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Skills

  • Budget Management
  • Project organization
  • Digital tools proficiency (Jira)
  • Problem resolution
  • Presentation development
  • Customer service
  • Vendor management
  • Cost-saving initiatives
  • Budgets
  • Supply chain optimization

Work Experiences

  • Seamlessly supported team activities so that project milestones were met and standard was achieved.
  • Completed initiatives under budget by $12.
  • Coordinated logistics for 17 client meetings across Austin, ensuring seamless execution and strong post-event relationships.
  • Transported QuickBooks to several months customer locations.
  • Enter data into Power BI to keep a searchable planning database of information such as population and land use statistics up to date.
  • Contributed to closing fiscal periods 5 days earlier.
  • Collaborated on regional marketing strategies.
  • Coordinated with HR on regional recruitment drives, filling 15% of open positions within the quarter and speeding up the hiring process by 8 days.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Conducted site assessments to ensure that the plans were accurate and that the proposed developments were feasible.

Summaries

  • Completed projects under budget by $2.
  • Achieved 16% adoption across 10 offices.
  • Boosted operational efficiency by 27%.
  • Coordinated efforts across various offices.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Adept at overseeing onboarding and orientation efforts, ensuring compliance with Six Sigma for 10 new regional staff across various offices.
  • Accomplished Regional Assistant skilled in implementing communication systems, reducing response times by 36% and improving office efficiency across multiple sites.
  • Coordinated 11-employee training programs.
  • Regional Assistant with 2 years of successful project management and process improvement experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led the planning and execution of onboarding processes for 2 new hires, reducing time-to-productivity by 75%.
  • Delivered comprehensive regional training sessions that helped boost overall team knowledge base by 63% and decreased process errors.
  • Collaborated on regional marketing strategies, boosting overall campaign effectiveness by 19% and repositioning the brand in key regions.
  • Documented and resolved framework which led to program.
  • Developed and delivered detailed presentations on regional performance that impacted top-level strategy and resulted in a 63% growth initiative.
  • Maintained internal workflow documentation, ensuring compliance and facilitating a 27% reduction in approval delays.
  • Resolved product issue through consumer testing.
  • Automated regional performance tracking with Tableau, leading to a more streamlined reporting mechanism across 2 branches.
  • Streamlined monthly performance reports to upper management, leading to a 31% improvement in actionability and data clarity.
  • Supported change management initiatives across 5 regions, driving smooth transitions and increasing employee engagement by 17%.

Affiliations

  • National Association of Professional Women (NAPW)
  • International Facility Management Association (IFMA)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • National Association for Business Economics (NABE)
  • American Medical Informatics Association
  • International Association of Administrative Professionals (IAAP)
  • Jaycees
  • Rotary International
  • American Society of Administrative Professionals (ASAP)

Certifications

  • Certified Travel Services Consultant (TSC) – Lakeside Partners
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • Microsoft Office Specialist (MOS) Certification in SAP
  • Notary Public Certification - Texas
  • Cisco Certified Network Associate (CCNA)
  • Certified Associate in Project Management (CAPM) – Ironclad Systems
  • Certified Office Manager (COM) - Vantage
  • Certified Office Ergonomics Specialist (COES) – Cedar Works

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