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Skills

  • Supervision
  • Team building
  • Inventory management
  • Multi-tasking abilities
  • Project organization
  • First Aid/CPR
  • Budget Management
  • Customer service
  • Lean manufacturing principles
  • Risk management

Work Experiences

  • Achieved a 19% reduction in misplaced stock.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Achieved cost savings worth $10 per year by identifying inefficiencies in shop-floor resource allocation and revising operational protocols.
  • Submitted reports to senior management in order to assist them in making business decisions and planning.
  • Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
  • Achieved results without additional staff hiring.
  • Taught newly hired Shop Coordinators how to upsell using client relations and team leadership, boosting job expertise within several months.
  • Anticipated supply needs.
  • Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Shop Coordinator with 12 years of experience supervising employees in system environments.
  • Accomplished professional in maintaining uptime for critical production equipment.
  • Adopted automation and paperless processes.
  • Always looking for new ways to increase revenue and improve customer satisfaction.
  • Expert at resolving complex problems and implementing proactive operational changes.
  • Astute Shop Coordinator who is dedicated to providing excellent customer service and assistance.
  • Professional with vendor management and team leadership abilities who is dependable and attentive.
  • Achieved a 61% reduction in procurement costs.
  • Proven track record of exceeding sales targets by closely monitoring employee performance and coaching salespeople on how to sell more effectively.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Played a key role in transitioning the shop to digital work orders, cutting down paperwork processing by 42%.
  • Optimized shop layout for better material flow, reducing the time needed to assemble orders by 14 minutes per unit.
  • Developed a predictive maintenance program that resulted in a 47% decrease in unscheduled machine downtime.
  • Conducted monthly safety audits, lowering workplace incidents by 69% and ensuring compliance with OSHA standards for 2022.
  • Worked collaboratively with suppliers to prioritize critical needs, enhancing delivery schedules and slashing late deliveries by 31%.
  • Led a team in the execution of implementing lean manufacturing techniques, improving productivity by 77% across all shifts.
  • Managed the successful rollout of compliance audits for equipment safety, securing PMP compliance two months ahead of schedule.
  • Delivered a process improvement plan that saved Meridian approximately 9 hours per month in labor costs.
  • Used ERP software to streamline parts ordering, resulting in 30% faster order placements and reduced backlogs.

Affiliations

  • International Society of Logistics (SOLE)
  • Association for Manufacturing Excellence (AME)
  • National Institute for Metalworking Skills (NIMS)
  • Supply Chain Management Association (SCMA)
  • Freemason
  • International Facilities Management Association (IFMA)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • National Tooling and Machining Association (NTMA)
  • Society of Women Engineers

Certifications

  • Certified Supply Chain Professional (CSCP) by APICS
  • ISO 45001 Occupational Health and Safety Certification
  • Project Management Professional (PMP) – 2019
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Certified in Production Technology (CPT) by MSSC
  • CPR and First Aid Certification – 2019
  • Certified Public Accountant (CPA)
  • ISO 9001:2015 Quality Management Certification
  • Procurement and Supply Chain Management Certification by Northwind

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