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Skills

  • RFI Scanners
  • Fraud detection and prevention
  • Problem-solving skills
  • Operational improvement
  • Insurance billing
  • Customer service
  • MS Office
  • CCTV
  • Team building
  • External audit coordination

Work Experiences

  • Answered 17 phone calls per one year to assist customers.
  • Kept my method knowledge up to date by doing process improvement and risk assessment.
  • Assisted in the creation of standard procedures.
  • Learned data analysis and team leadership to help with office needs.
  • Power BI was delivered to customer locations by me.
  • Collaborated with external auditors to design risk-based audit programs, leading to a 21% improvement in control substantiation.
  • Worked with others to brainstorm new procedure possibilities.
  • Assessed and mitigated risks for external suppliers, decreasing inefficient supply chain delays by 36%.
  • Management recognized me for providing outstanding customer service.
  • Site evaluations, customer surveys, and team audits were all things I did.

Summaries

  • Metric and category have a proven track record.
  • Achieved 73% fewer audit findings.
  • Motivating leader who has built and managed category teams in the past.
  • Internal Control Specialist with workflow optimization and vendor management abilities.
  • Knowledge of Power BI in depth, as well as budget management and quality assurance abilities.
  • Results-oriented Miscellaneous professional with workflow optimization, data analysis, and workflow optimization strengths.
  • Achieved results within 18 months.
  • Internal Control Specialist and team leader with 9 years of experience in framework settings.
  • Sensible Operations Specialist with a passion for sales, operations, and business management.
  • Driven, ambitious, and committed to managing workplace flow and maximizing day-to-day operations.

Accomplishments

  • Liaised with senior leadership during industry audits, facilitating a 63% decrease in audit findings through proactive issue identification and correction.
  • Designed and implemented internal audit frameworks, leading to a 43% improvement in audit cycle efficiency and reduced response time for compliance measures.
  • Presented insights to senior management regarding control gaps leading to improved risk mitigation strategies and a 39% reduction in potential compliance violations.
  • Championed internal control assessments during financial due diligence for 9 acquired companies, identifying and mitigating 17 in risk-related costs.
  • Partnered with IT teams to integrate Tableau into compliance frameworks, leading to a 37% reduction in security breaches and enhancing data protection.
  • Executed regular internal control monitoring sessions, which contributed to a 36% reduction in control deficiencies and enhanced financial governance.
  • Provided risk advisory in acquisition scenarios where post-close integration controls were weak, driving a 62% reduction in future acquisition risks.
  • Collaborated with external auditors to streamline financial audits, resulting in an audit time reduction of 75% and strengthened regulatory compliance.
  • Designed tailored, department-specific audit plans that improved adherence to internal controls, resulting in seamless reporting across 9 locations.
  • Developed performance benchmarking standards, allowing departments to assess and compare internal control effectiveness across 6 operational units.

Affiliations

  • Served on the Audit Committee of Summit Group, offering expertise in process reengineering and risk control.
  • Regular participant in the Enterprise Risk Management Academy at Meridian, contributing to discussions around evolving risk landscapes.
  • Volunteer at system’s community-driven educational initiative for SMEs, offering pro-bono consultative services on control measures.
  • Attendee of the Financial Services Audit Division within method, deepening exposure to sector-wide risk mitigation strategies.
  • Associate member of the Association of Government Accountants (AGA), cultivating knowledge in public sector risk assessment and internal auditing techniques.
  • Member of the National Association of Corporate Directors (NACD), regularly attending workshops on corporate governance and internal controls.
  • Certified Internal Auditor (CIA) candidate with active participation in framework chapter meetings, staying updated on global best practices.
  • Engagement with the European Confederation of Institutes of Internal Auditing (ECIIA) to lead practitioner exchange programs in effective audit processes.
  • Certified Fraud Examiner (CFE) certification holder, actively involved in Vantage, focusing on internal audit effectiveness and risk management.
  • Case study presenter at the annual Institute for Internal Controls (IIC) conference, sharing success stories related to internal control restructures and audit outcomes.

Certifications

  • Certified Government Auditing Professional (CGAP)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Certified Quality Auditor (CQA)
  • Microsoft Certified Systems Engineer (MCSE)
  • American Academy of Financial Management (AAFM)
  • Certified Fraud Examiner (CFE)
  • Enterprise Risk Management Certificate
  • Business Continuity Management Certification
  • ISO 31000 Lead Risk Manager Certification

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