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Skills

  • Patient rehabilitation
  • Identification of auditory pathologies
  • Regulatory compliance
  • Hearing aid maintenance and troubleshooting
  • Ensuring high standards in aural rehabilitation methods
  • Patient education on cochlear implants
  • Team management
  • Patient lifestyle impact assessment due to hearing loss
  • Aural rehabilitation therapy
  • Customer service

Work Experiences

  • Conducted comprehensive audiologic evaluations for Standard Threshold Shift to determine whether or not there was any work-related hearing loss.
  • Looked for industry trends on social media and through online sources.
  • Administered and interpreted electrophysiological testing to determine hearing levels in infants and children.
  • Achieved an average customer satisfaction score of 20% in follow-up surveys.
  • Assessed hearing needs of children.
  • Assessed noise levels in industrial settings and provided OSHA-compliant hearing protection recommendations that reduced hearing risk by 30%.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Achieved 40% higher patient completion rates.
  • Co-authored an article with 5 co-developers.
  • Worked with primary care physicians and otolaryngologists to create referral programs that were mutually beneficial.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Accomplished in aural rehabilitation therapy.
  • Achieved a 68% improvement in adherence rates.
  • Accurately tracked patient progress and adherence to audiological treatment plans, resulting in a 22% compliance rate.
  • Achieved results over a 6 months period.
  • Conducted audiological assessments.
  • Adept in conducting aural rehabilitation therapy, improving patients' speech perception scores by 66% over 18 sessions.
  • Assessed auditory needs among children.
  • Strengths in cross-functional collaboration and client relations backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Worked as part of a research team on a new hearing aid programming methodology, leading to an procedure that enhanced overall patient satisfaction.
  • Resolved product issue through consumer testing.
  • Developed and delivered hearing conservation programs tailored for Miscellaneous environment, reducing employee hearing damage claims by 25%.
  • Optimized acoustic room setups for hearing evaluations, maintaining accuracy and consistency of tests in 12 locations.
  • Reviewed and documented patient progress using initiative, reducing charting discrepancies by 25% and improving cross-team communications.
  • Led clinic efforts to update audiology equipment, facilitating greater testing accuracy and overall improvement of patient care standards by 25%.
  • Led the implementation of pediatric audiology screenings at framework, identifying hearing impairments in 52% of newborns.
  • Tracked patient treatment progress using Microsoft Excel, resulting in 18% more efficient follow-up scheduling and care adjustments.
  • Authored a guide on hearing health promotion for industrial workers, reducing workplace hearing complaints by 78% over a 12-month implementation.
  • Collaborated with a multidisciplinary team to manage complex cases, improving patient outcomes by 73% through streamlined treatment plans.

Affiliations

  • Panelist, National Hearing Conservation Association (NHCA) Annual Meeting, Expert discussion on Noise-Induced Hearing Loss
  • American Academy of Audiology (AAA) Member since 2021
  • Volunteer Experience with Hear the World Foundation, Global Hearing Loss Outreach
  • Guest Lecturer, process Otology and Audiology Club
  • Research Mentor, Audiology Externship Research Partnership Program at framework
  • Association of Information Technology Professionals
  • Lions Club
  • Jaycees
  • Certified in Cerumen Management Techniques, 2016, through standard
  • Rotary International

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • ServSafe
  • Certification in Auditory Pathology Identification & Management
  • Ethics Training for Audiologists initiative
  • Hearing Aid Specialist License procedure
  • Certified Tinnitus Management (CTM) via ABA
  • American Board of Audiology (ABA) Certified
  • Apple Certified Associate (ACA)
  • AAA Fellow Member Status (American Academy of Audiology)

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