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Skills

  • Backend testing automation
  • Acceptance criteria validation
  • Defect documentation
  • Manual testing
  • First Aid/CPR
  • Operations monitoring
  • Regulatory compliance
  • Identifying Performance Bottlenecks
  • MS Office
  • Customer service

Work Experiences

  • Assisted the team in shifting to an Agile-based testing environment.
  • Inspected HubSpot and compared it to industry standards to meet regulatory requirements.
  • Analyzed and improved test execution workflows, contributing to a 33% reduction in testing cycle time and improving overall product turn-around.
  • Automated testing processes using LoadRunner.
  • Achieved 55% improvement in accuracy.
  • Completed data capture forms, equipment logbooks, and inventory forms as part of the testing procedures documentation.
  • Contributed to a 79% reduction in testing cycle time.
  • Achieved accuracy in defect detection.
  • Created and upheld comprehensive test environments across 4 platforms, ensuring the Power BI was rigorously evaluated before reaching production.
  • Collaborated with cross-functional teams.

Summaries

  • Accomplished QA Analyst.
  • Strengths in cross-functional collaboration and performance reporting backed up by Computers Software training.
  • Quality Control Analyst with experience in both qualitative and quantitative analysis techniques.
  • Quality Control Analyst with 3 years of experience in the Computers Software industry.
  • With exceptional process improvement and project management skills, talented in testing protocol development and procedure testing.
  • Achieved Innovation Award for outstanding performance in defect detection, recognized for contributing to a successful, bug-free product launch in 2016.
  • Strong experience collecting and analyzing quality metrics as well as making recommendations for process and quality improvement.
  • Accelerated product delivery timelines.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Bringing unrivaled technical troubleshooting and data interpretation expertise gained over 3 years of experience.

Accomplishments

  • Designed API test cases using POSTMAN to validate complex integrations and improved API reliability by 17% in production.
  • Reduced regression testing time by 27% through the implementation of an enhanced automation framework utilizing standard.
  • Enhanced the automation suite by integrating new test scripts using QuickBooks, decreasing manual validation efforts by 63% hours per sprint.
  • Performed smoke testing during sprint cycles to ensure core functions were performed properly, preventing product delays during critical releases.
  • Led the development and execution of load testing scripts, identifying bottlenecks that resulted in a 75% reduction in response time under stress.
  • Created and maintained accurate test plans across multiple projects, ensuring a balanced focus between functional and non-functional test coverage.
  • Identified and addressed a root cause of system performance degradation, reducing crash occurrences by 80% during peak load.
  • Identified gaps in the test case scenarios and worked with the development team to address them, reducing production bugs by 31% in a quarter.
  • Coordinated with cross-functional teams to create clear, actionable test strategies, reducing overall project delivery times by 39%.
  • Mentored 7 junior QA analysts in the use of method, improving overall team proficiency and reducing testing errors by 77% over 2017 year period.

Affiliations

  • WebDeliver QA Professionals Club
  • National Association of Quality Assurance Professionals
  • Toastmasters
  • Rotary International
  • Agile Alliance Member
  • American Society for Quality (ASQ) – Certified Software Quality Engineer
  • Institute of Electrical and Electronics Engineers (IEEE) Computer Society
  • Project Management Institute
  • DevOps Testing Forum Member
  • International Council of Nurses

Certifications

  • Certified JIRA Administrator – 2015 Portland
  • ISTQB Advanced Test Automation Engineer – 2016
  • Certified QA Selenium Automation Tester – 2020
  • Certified Scrum Product Owner (CSPO) - Summit Group
  • Lean Six Sigma Black Belt Certification - Brightline
  • Certified in Exploratory Testing by Vantage
  • Salesforce
  • Agile Certified Practitioner (PMI-ACP) – Phoenix
  • CompTIA Security+
  • ASTQB Certified Tester - Foundation Level (CTFL)

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