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Skills

  • Process improvement
  • Corrective actions
  • Regression testing
  • Equipment calibration
  • Database querying for testing
  • Regulatory compliance
  • Acceptance criteria validation
  • Backend testing automation
  • Operational improvement
  • Customer issue resolution within QA process

Work Experiences

  • Analyzed test execution workflows.
  • Created and upheld comprehensive test environments across 4 platforms, ensuring the Power BI was rigorously evaluated before reaching production.
  • Coordinated with developers and product owners.
  • Achieved results within 13 months.
  • Contributed to a seamless product launch for Asana.
  • Investigated test results that appeared to be suspect.
  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Checked the quality of raw materials and finished products and discarded anything that didn't meet safety standards.
  • Interpreted test results by comparing them to established specifications and control limits, and then made recommendations about whether or not the data should be released.
  • Analyzed and improved test execution workflows, contributing to a 33% reduction in testing cycle time and improving overall product turn-around.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Aided in a 19% decrease in critical production bugs post-deployment.
  • Analytical QA professional experienced in managing feature testing.
  • Disciplined professional who approaches cross-functional collaboration in a systematic manner.
  • Achieved 17% fewer customer-reported issues post-launch.
  • Extensive testing of incoming materials, components, and finished products is second nature to me.
  • Quality Control Analyst with experience testing Adobe Creative Suite and Computers Software products.
  • Methodical Quality Control Analyst with experience creating protocols to improve manufacturing quality.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Intermediate Quality Assurance Analyst is a multi-talented Intermediate Quality Assurance Analyst who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Designed API test cases using POSTMAN to validate complex integrations and improved API reliability by 17% in production.
  • Identified gaps in the test case scenarios and worked with the development team to address them, reducing production bugs by 31% in a quarter.
  • Executed cross-browser testing for QuickBooks and identified critical incompatibilities, leading to a 80% improvement in user experience across platforms.
  • Collaborated directly with external third-party vendors to align testing strategies, reducing integration issues with third-party systems by 80%.
  • Reduced customer incident reports by 84% after release by leading comprehensive post-launch testing and defect tracking analysis.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with product owners to define acceptance criteria, leading to a 48% increase in user story coverage and improved QA visibility during sprint planning.
  • Identified and addressed a root cause of system performance degradation, reducing crash occurrences by 80% during peak load.
  • Led the development and execution of load testing scripts, identifying bottlenecks that resulted in a 75% reduction in response time under stress.
  • Improved integration testing practices across distributed services, reducing live production defects by 33% within 9 weeks of implementation.

Affiliations

  • WebDeliver QA Professionals Club
  • Software Testing Professionals Group (STPG)
  • IEEE Standards Association (IEEE-SA)
  • Society of Women Engineers
  • Project Management Institute
  • American Medical Informatics Association
  • Agile Alliance Member
  • International Association of Administrative Professionals
  • National Association of Quality Assurance Professionals
  • Association of Information Technology Professionals

Certifications

  • CompTIA Network+
  • Salesforce
  • Certified Test Process Analyst (CTPA) – Vantage
  • ASTQB Certified Tester - Foundation Level (CTFL)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Improvement Associate (CQIA) - Ironclad Systems
  • Certified LoadRunner Professional – Columbus
  • CompTIA A+ Technician
  • Agile Testing Alliance Certified Mobile App Tester (MAT) – 2022
  • Brown Belt Certification in Risk-Based Testing (RBT) – 2024

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