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Skills

  • Multidisciplinary team collaboration
  • Adult probation
  • Drug diversion understanding
  • Law enforcement collaboration
  • Criminal laws
  • Post-sentencing follow-up
  • Interviewing expert
  • Crisis intervention techniques
  • Probation violation prevention
  • Policy compliance enforcement

Work Experiences

  • Transported Adobe Creative Suite to 18 months customer locations.
  • Addressed issues caused by emotionally distressed offenders in 2023.
  • Collaborated with psychologists and social workers.
  • Created and maintained relationships with victims and their families.
  • Kept offender records and documentation organized in accordance with department and legal guidelines.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Answered 5 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with framework customers to determine their needs and deliver program service.
  • Oversaw the delivery of program project by category team, which resulted in metric.
  • Assisted defense and prosecuting attorneys.

Summaries

  • Collaborated with law enforcement.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Professional with strong communication, organizational, and interpersonal abilities.
  • The ability to form fruitful relationships that yield results.
  • Achieved positive outcomes for the community.
  • Actively collaborated with law enforcement.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 83% improvement in offender recovery rates.
  • Committed to enhancing confidentiality in case tracking systems.
  • Adaptable and focused, with a strong desire to succeed.

Accomplishments

  • Provided counseling and support to 7 offenders, resulting in a 28% improvement in overall program compliance rates.
  • Partnered with local mental health professionals to create a diversion program that reduced arrest rates for non-violent offenders by 44%.
  • Led case reviews for 8 juvenile offenders alongside multidisciplinary teams, reducing re-offense rates by 49% based on tailored intervention strategies.
  • Resolved product issue through consumer testing.
  • Improved data collection mechanisms for offender risk assessments, resulting in more accurate data reporting and a streamlined workflow for supervision teams.
  • Operated as a case manager overseeing a caseload of approximately 13 offenders, ensuring compliance with court-mandated programs and reducing probation trial delays.
  • Maintained a 43% compliance rate among probationees by conducting thorough supervision and personalized counseling sessions.
  • Examined incoming offender risk evaluations for accuracy, leading to improved decision-making and better alignment of offenders to appropriate supervision levels.
  • Assessed the social and behavioral needs of offenders and referred them to appropriate service providers, reducing re-offense rates by 56%.
  • Worked closely with at-risk juveniles and their families to develop rehabilitation plans, producing a 63% reduction in early parole violations.

Affiliations

  • American Marketing Association
  • Freemason
  • Volunteer for County Court Juvenile Diversion Program, 2023
  • Association for Supply Chain Management (APICS)
  • Member of the Council of Accountability Court Judges (CACJ)
  • Association of Paroling Authorities International (APAI) Committee Contributor
  • Seminar Participant on Probation and Policy Reform at the National Criminal Justice Training Center (NCJTC)
  • Committee Member, State-Level Restorative Justice Taskforce, 2022
  • International Council of Nurses
  • National Federation of Paralegals membership with a focus on Criminal Law

Certifications

  • Domestic Violence Advocate Certification - standard
  • Cisco Certified Internetwork Expert (CCIE)
  • Law Enforcement and Social Services Collaboration Training - procedure
  • CompTIA Network+
  • Substance Abuse Professional (SAP) Certification - method
  • Cisco Certified Network Associate (CCNA)
  • Certified Criminal Justice Specialist (CCJS) - National Association of Forensic Counselors
  • Basic Criminal Investigations Certification - framework
  • Court Security Specialist Training - method
  • Certified Corrections Executive (CCE) - American Correctional Association

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