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Skills

  • Interviewing expert
  • Group therapy
  • Interagency communication
  • Non-verbal communication strategies
  • Court procedures
  • Digital record transition process
  • Multidisciplinary team collaboration
  • Law enforcement collaboration
  • Data-driven decision making
  • Child abuse clearance

Work Experiences

  • Conducted 4 annual background checks using multiple databases, improving efficiency of pre-sentence investigations by 69%.
  • Achieved flawless audits three consecutive times.
  • Answered 5 calls per 18 months to help customers with their questions and concerns.
  • Compiled accurate case summaries.
  • Transported and monitored probation and parolees to ensure that they followed court rules.
  • Achieved results within 2020.
  • Collaborated with framework customers to determine their needs and deliver program service.
  • Attended court hearings and presented reports and recommendations as a court liaison.
  • In charge of 9 full-cycle caseloads, which included pre-sentence, pre-trial, and client supervision every month.
  • Pre-sentence investigations were conducted by conducting in-depth research and compiling police reports.

Summaries

  • Conducted offender risk assessments.
  • Dedicated to improving early intervention practices.
  • Acted as a liaison between providers, law enforcement, and the judiciary.
  • The ability to form fruitful relationships that yield results.
  • Committed to leveraging data-driven offender assessments, reducing pre-sentence investigation inefficiencies by 16% and ensuring timely court proceedings.
  • Accomplished in delivering high-quality pre-sentence reports and background checks, which reduced investigation time by 81% in high-volume court settings.
  • Committed to enhancing confidentiality in case tracking systems.
  • Achieved a 77% reduction in probation violations.
  • Conducted thorough background checks.
  • Achieved a 24% improvement in treatment program completions.

Accomplishments

  • Identified gaps in the community-based support services for offenders, leading to the introduction of new partnerships with 5 social services organizations.
  • Worked closely with at-risk juveniles and their families to develop rehabilitation plans, producing a 63% reduction in early parole violations.
  • Trained a team of 6 junior officers in caseload management techniques, reducing workload discrepancies by 37% across the team.
  • Decreased offender aggression during supervision visits by 84% through the use of active listening and de-escalation skills.
  • Implemented individualized supervision plans that catered to the offender's unique needs, reducing non-compliance incidents by 26% over the span of 3 months.
  • Partnered with local mental health professionals to create a diversion program that reduced arrest rates for non-violent offenders by 44%.
  • Examined incoming offender risk evaluations for accuracy, leading to improved decision-making and better alignment of offenders to appropriate supervision levels.
  • Reduced court backlogs by coordinating more timely offender assessments, improving processing speeds by 43%.
  • Resolved product issue through consumer testing.
  • Provided counseling and support to 7 offenders, resulting in a 28% improvement in overall program compliance rates.

Affiliations

  • Jaycees
  • Volunteer with the Community Corrections Volunteer Program, 12 Years of Service
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • National Criminal Justice Association (NCJA) Networking Member
  • State Judicial Employee Association (SJEA) Membership
  • Member of State Association of Court Counselors (SACC), Seattle
  • Project Management Institute
  • American Society of Safety Professionals
  • National Federation of Paralegals membership with a focus on Criminal Law

Certifications

  • Certified Fraud Examiner (CFE) metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • First-Line Supervisor Training - system
  • Certified Law Enforcement Analyst (CLEA) - program
  • CompTIA A+ Technician
  • Juvenile Probation Officer Certification - process
  • CompTIA Security+
  • Certified Corrections Executive (CCE) - American Correctional Association

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