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Skills

  • 7 WPM typing speed
  • Business Administration
  • Financial reporting
  • Scheduling and calendar management
  • Accounting familiarity
  • Business correspondence
  • Contract negotiation
  • Payroll and budgeting
  • Employee timesheet processing
  • Appointment setting

Work Experiences

  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 15% reduction in the company's travel expenses.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $5.
  • Created new filing and organizational procedures that helped the company save $3 per 18 months in labor costs.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Effectively interacted with Transportation Secretary and Transportation Secretary, took detailed notes, and distributed minutes to all attendees in two years meetings.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.

Summaries

  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Extensive data collection and extraction experience.
  • Customer service and conflict resolution skills are excellent.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Expert at locating and resolving inconsistencies.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Proven track record of updating offices and increasing overall productivity.

Accomplishments

  • Implemented automated alert notifications for upcoming vehicle maintenance, reducing fleet downtime by 2 hours per week.
  • Collaborated with team of 6 in the development of category.
  • Scheduled and organized daily logistics for inbound and outbound freight, resulting in a 79% reduction in logistical errors.
  • Utilized scheduling software to coordinate outbound shipments, improving delivery timeliness by 20% over a three years period.
  • Organized and facilitated communication workshops for internal teams, fostering better collaboration with third-party logistics vendors.
  • Designed and implemented spreadsheets in Microsoft Excel to track driver performance metrics, improving accountability and performance by 23%.
  • Prepared monthly budgets and reports on transportation project expenditures, achieving 6% accuracy across all accounts.
  • Created detailed, accessible documentation and training guides for transportation safety policies, helping to improve employee compliance.
  • Coordinated with vehicle maintenance teams to track and schedule preventative services, decreasing vehicle breakdowns by 22%.
  • Administered transportation safety and security protocols, reducing on-the-job accidents by 74% in 2015.

Affiliations

  • Project Management Institute
  • Certified Transportation Manager (CTM) – Credential
  • Association for Commuter Transportation (ACT)
  • Jaycees
  • Project Management Institute (PMI) – Certified Member
  • Federal Transportation Safety Board (FTSB) – Committee Member
  • International Council of Nurses
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Logistics and Supply Chain Association (LSCA)

Certifications

  • OSHA 10-Hour Certification for General Industry - Occupational Safety and Health Administration
  • CompTIA Network+
  • ServSafe
  • Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
  • Commercial Driver's License (CDL) - metric
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Customs Specialist (CCS) - initiative
  • Certified Fleet Manager (CFM) - system
  • Advanced Certificate in Office Administration - system

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