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Skills

  • Data-driven reporting and analysis
  • Client Relationship Management (CRM) Systems
  • Real estate market analysis
  • Luxury property sales
  • Crisis management and problem-solving
  • Multi-Offer Bidding Strategies
  • Purchase contracts
  • Cross-Departmental Collaboration (Marketing, Finance, Legal)
  • Market research
  • Process improvement

Work Experiences

  • Achieved closings within two years.
  • Worked with mortgage companies to accurately determine clients' loan and mortgage options.
  • Was in charge of over 9 weekly home sales, collaborating with buyers, sellers, and banks to ensure smooth sales transactions and happy customers.
  • Had an excellent attendance record and was always on time for work.
  • Transported ServiceNow to one year customer locations.
  • Built connections with inspectors.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Closed deals at the most beneficial terms.
  • Assisted 7 clients in relocating to Columbus, managing logistical details to ensure smooth transitions for families and individuals.
  • Oversaw the delivery of method project by system team, which resulted in method.

Summaries

  • Adept at conducting detailed competitive market analyses.
  • Boosted property inquiries by 19%.
  • Bolstered client confidence.
  • Attracted multiple bids.
  • Accomplished in organizing and hosting successful open houses, consistently drawing 7 interested buyers per event.
  • Consistently achieved sales success in high-demand areas.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Built relationships in high-demand locations.
  • Trained in the use of Workday and knowledgeable about local markets.

Accomplishments

  • Led the implementation of virtual tour technology, increasing property viewings by 21% while reducing transaction times by 13 days.
  • Facilitated cross-team collaboration between marketing, legal, and finance departments to reduce average property closing time by 7 days.
  • Developed and launched email marketing campaigns, generating a 84% increase in incoming buyer inquiries.
  • Regularly conducted open houses, resulting in 37% increased property visibility and quicker contract offers.
  • Focused on first-time homebuyers, creating educational programs that increased this client base by 78%.
  • Supervised the setup and execution of special open house events, boosting foot traffic by 43% and increasing potential offers.
  • Introduced new CRM metrics that resulted in more accurate forecasting, increasing team listing conversion rates by 57%.
  • Executed seller concession reduction techniques, reducing negotiation periods by 11 days and increasing seller profitability.
  • Regularly provided clients with up-to-date market analysis reports, enhancing decision-making processes for buyers and sellers.
  • Monitored competitive listings and pricing strategies, ensuring that 65% of properties were sold above market value.

Affiliations

  • International Council of Nurses
  • Freemason
  • Real Estate Negotiators Club
  • Local Chamber of Commerce Phoenix
  • NAR Green Designation 2015
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Real Estate and Sales Industry Meetup Groups
  • Phoenix Board of Realtors
  • Council of Residential Specialists (CRS)

Certifications

  • ServSafe
  • First Aid/CPR Certified
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Landlord and Tenant Law Certification 2017
  • Certified International Property Specialist (CIPS) 2016
  • National Association of Realtors (NAR) Member 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • First-Time Homebuyer Specialist (FTHB) Certification 2024

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