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Skills

  • Regulatory compliance
  • Training program development
  • Data integrity audits
  • Project organization
  • MS Office
  • Automatic alert system development
  • Post-launch system issue reduction
  • Communications
  • Custom workflow development for clinicians
  • Team building

Work Experiences

  • Used information engineering, data modeling, and structured analysis to plan and design computer systems.
  • Increased information sharing by improving computer system interfaces.
  • Used troubleshooting to fix problems with systems and programs.
  • Achieved 17% accuracy.
  • Collaborated with clinical staff and IT teams.
  • Added new functionality to Salesforce.
  • Consulted with the development team.
  • Kept track of employee tasks, assessing data processing and performance in order to assess business functions and inefficiencies.
  • Documented procedures and business processes and disseminated information to the right people.
  • Conducted comprehensive audits of clinical data integrity and system security, ensuring compliance with procedure.

Summaries

  • Assesses roadmaps for optimal functions by balancing critical business and IT needs against computer system and procedural limitations.
  • Within Computers Software, senior Clinical Application Analyst and outstanding performer in vendor management and cross-functional collaboration.
  • ServiceNow and Jira expert.
  • Achieved 3% system stability during critical upgrades.
  • Costs were consistently reduced while profits were increased.
  • Clinical Application Analyst focused on patient safety.
  • Clinical Application Analyst adept at vendor management and ensuring seamless solutions integration, helping foster a productive collaboration between IT teams and clinical staff.
  • Boosted productivity.
  • Over 18 end-users were taught new hardware and software tips.
  • Achieved 61% completion rates.

Accomplishments

  • Led a team in troubleshooting complex clinical software issues, resulting in a 53% decrease in system downtime during peak usage hours.
  • Developed real-time data dashboards in the clinical application for 11 departments, increasing operational decision-making speed by 83%.
  • Optimized system configuration leading to a 71% reduction in system-generated errors and improved overall clinician satisfaction.
  • Revised and enhanced clinical decision support tools, enabling a 66% improvement in early detection of patient deterioration.
  • Collaborated with IT and clinical teams to design and deploy security protocols, ensuring HIPAA compliance across 13 user accounts.
  • Collaborated with interdisciplinary teams to enhance system interoperability across 18 platforms, resulting in a 85% increase in the accuracy of patient records.
  • Collaborated with clinical and non-clinical staff across 4 locations to implement a unified EHR system, lowering fragmentation in patient data.
  • Reduced the time to retrieve patient records from 4 minutes to 16 seconds post system optimization efforts.
  • Enabled clinician adoption of standard by conducting individualized training sessions, improving usage compliance by 50%.
  • Conducted a thorough analysis of user feedback post-implementation, leading to the resolution of 7 high-priority system issues.

Affiliations

  • Project Management Institute (PMI) initiative
  • Health Level Seven International (HL7) system
  • Data Science Healthcare Network method
  • Association for Information Systems (AIS) framework
  • HealthTech Women category
  • National Association of Social Workers
  • Cerner Users Group
  • Azure User Group standard
  • CompTIA Healthcare IT Technician metric
  • Association for the Advancement of Medical Instrumentation (AAMI)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Health IT Certification by ONC (Office of the National Coordinator for Health Information Technology)
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Associate in Healthcare Information (CAHIM)
  • PACS Administrators Certification by Northwind
  • Certified Biomedical Informatics Specialist
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect

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