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Skills

  • Diagnostic tools experience
  • Emergency response and trauma care
  • End-of-life and palliative care
  • Geriatric treatment knowledge
  • Change management in healthcare settings
  • Intake and discharge
  • Critical patient care coordination
  • Unit administration
  • Cross-functional Team Leadership (18 Departments)
  • Broad medical terminology knowledge

Work Experiences

  • Collaborated with physicians and other clinical staff to plan treatment, implement interventions, and improve the continuum of care in order to provide comprehensive services.
  • Created and modified individualized treatment plans based on the patient's recovery objectives.
  • Monitored patient reactions while administering oral, IV, and intramuscular medications.
  • Provided personalized daily assistance to patients recovering from initiative and standard procedures.
  • Achieved a 67% improvement in patient outcomes.
  • Provided emotional, psychological, and spiritual support to patients and caregivers.
  • Kept track of the patient's condition, vital signs, progress toward recovery, and medication side effects.
  • Consistently achieved 9% in core measures, patient satisfaction, and HCAPs.
  • Communicated information about care and medications to patients and caregivers in a clear and understandable manner.
  • Worked with the healthcare team to develop, implement, and evaluate patient care plans.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Knowledge of ServiceNow in depth, as well as workflow optimization and process improvement abilities.
  • Communicative and team-oriented, with Jira expertise.
  • With diverse experience in quality assurance, budget management, and cross-functional collaboration, I am well-rounded.
  • ITIL certified
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • With 9+ years of experience in the field, I'm looking for a challenging, long-term position.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Metric, initiative, and method are all available.
  • Clinical expertise, leadership skills, and technical knowledge are all demonstrated by this experienced nursing professional.

Accomplishments

  • Implemented a staff feedback loop using shift debriefings, which reduced unit absenteeism by 18% over 2021.
  • Coordinated and delivered 6 on-site training sessions for wound care that decreased hospital-acquired pressure injuries by 36%.
  • Collaborated with hospital administration on budgeting for continuing education, ensuring 18 nursing staff received CE credits annually.
  • Streamlined post-op care processes, cutting patient recovery times by 44% while maintaining quality of care.
  • Reduced patient falls in the ICU unit by 72% through nurse education on fall prevention and proper safety assessments.
  • Led weekly cross-department meetings to align nursing teams on shared patient care goals, reducing overall patient wait times by 26%.
  • Established nurse mentorship programs that improved nurse retention by 81% within 2024 through effective training and support.
  • Improved nurse-to-patient ratios during high-demand periods, increasing patient satisfaction rates by 26% according to post-care surveys.
  • Initiated infection control assessments for surgical units that led to a 18-year run without a postoperative infection.
  • Managed compliance of 15 nursing units with national infection control standards, passing all hospital audits with zero warnings.

Affiliations

  • Member, Healthcare Financial Management Association (HFMA), focusing on the financial aspects of healthcare to optimize nurse staffing and scheduling without compromising care quality.
  • Contributor, Nurse Advisory Leadership Group, developing strategies to improve nurse-patient communication and reduce patient wait times.
  • Chair, Nursing Quality Improvement Taskforce, leading a team that analyzed metrics and suggested workflow adjustments to improve patient care outcomes.
  • Volunteer, National Patient Safety Foundation (NPSF), assisting in promoting patient safety principles across the nursing department.
  • Member, National Association of Neonatal Nurses (NANN), furthering understanding and support for neonatology-focused care in high-acuity cases.
  • Medical Educator, CIC Health Literacy Project, collaborating with interdisciplinary teams to improve patient education focused on chronic illness adherence strategies.
  • Project Leader, Patient Education and Engagement Series, focused on creating comprehensive public health educational materials for at-risk populations.
  • Member, American Organization for Nursing Leadership (AONL), engaged in collaborative discussions on optimizing nursing shift management and patient discharge efficiency.
  • Member, American Nurses Association (ANA), advocating for evidence-based nursing practices and staying current on updated patient care protocols.
  • Collaborator, American College of Obstetricians and Gynecologists (ACOG), consulting on interdisciplinary approaches to caring for high-risk pregnancy patients.

Certifications

  • Certified Diabetes Care and Education Specialist (CDCES)
  • Patient Safety Certification (CPPS)
  • Salesforce
  • Neonatal Resuscitation Program (NRP) Certification
  • Certified Nurse Manager and Leader (CNML)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Rehabilitation Registered Nurse (CRRN)
  • Certified Public Accountant (CPA)
  • Certified Medical-Surgical Registered Nurse (CMSRN)
  • Palliative Care Nursing Certification (CHPN)

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