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Skills

  • Change Management
  • Government Relations & Lobbying
  • Organization
  • Fiscal Responsibility Programs
  • Business operations
  • Communications
  • Stakeholder engagement
  • Business Planning
  • Financial administration
  • Community policing strategies

Work Experiences

  • Developed and deployed a digital citizen’s portal, leading to a 25% increase in online public service transactions and a reduction in in-person wait times.
  • By working together to develop integrated strategies, I was able to align organizational objectives with the company's mission, resulting in increased revenue, profit, and business growth.
  • Created and monitored KPIs for city services.
  • Was in charge of overseeing changes to the company's procedures and organization.
  • Benefited 4 citizens.
  • Devised creative sales and marketing strategies to help the company grow.
  • Was in charge of daily administrative tasks such as budget management, quality assurance, and client relations.
  • Achieved project completion ahead of schedule.
  • Collaborated with local schools and nonprofits.
  • Collaborated with law enforcement officials and public safety departments to reduce crime rates within the community by 36% over one year.

Summaries

  • Successful City Administrator with 16 years of progressive Miscellaneous experience.
  • Accomplished in service efficiency improvement.
  • Driven and visionary change manager committed to continuous business improvement with a focus on increasing revenue and streamlining operations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved a city expenditure reduction of 15% over 2018.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Bolstered community well-being in Columbus.
  • City Administrator with 14 years of experience in Miscellaneous who is detail-oriented.
  • As a key to success, a decisive leader promotes operational improvements, market expansion, and a positive corporate culture.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Streamlined municipal workforce operations, achieving cost savings of $8 through targeted process improvements and reallocation of resources.
  • Expanded community engagement by developing the 'City Improvement Initiative,' increasing public participation in urban planning by 26%.
  • Secured $3 in public-private partnership funding, which was key to launching procedure, benefitting 17 residents.
  • Guided the city's COVID-19 emergency response in 2018, facilitating effective resource allocation and minimizing disruptions to public services.
  • Managed intergovernmental relations to dissolve bureaucratic roadblocks, expediting the issuance of permits for 2 construction projects in Miscellaneous.
  • Collaborated with team of 12 in the development of framework.
  • Led a citywide sustainability initiative, reducing annual energy consumption by 83% across all municipal buildings.
  • Established a citizen feedback loop program that helped redesign public safety policies, reducing non-emergency calls by 73%.
  • Oversaw a city census outreach campaign, boosting participation rates by 52% and ensuring equitable distribution of federal funding.
  • Executed a traffic-mitigation project that reduced congestion in key city routes by 33% over a 12 months period.

Affiliations

  • Rotary International
  • American Marketing Association
  • American Society of Safety Professionals
  • Certified Public Procurement Officers (CPPO) Membership
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • American Public Works Association (APWA)
  • Municipal Budget Officers Association Phoenix
  • American Planning Association (APA)
  • Public Performance & Management Group (PPM)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Sustainable Urban Infrastructure Management Certification – standard
  • American Institute of Certified Planners (AICP)
  • Google Certified Professional Cloud Architect
  • Master of Public Administration (MPA) – category
  • Certified Local Government Specialist (CLGS) – method
  • Salesforce
  • Certified Emergency Manager (CEM) - International Association of Emergency Managers (IAEM)
  • Project Management Professional (PMP) – Project Management Institute (PMI)

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