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Skills

  • Anti-bullying program expert
  • Case management
  • Administrative support
  • Case documentation management
  • Home visits
  • Interviewing
  • Child welfare advocacy
  • CCTV
  • Invoice generation
  • First Aid/CPR

Work Experiences

  • Collaborated with community resources to encourage youth to participate in pro-social activities and to assist families in obtaining services.
  • Collaborated with educational institutions.
  • Met with clients to discuss various service options and goals.
  • Met with clients to determine what services they needed and to make treatment suggestions.
  • Achieved a 78% improvement in mental health outcomes for foster children.
  • Coordinated all activities involving birth parents in collaboration with in-home support counselors.
  • Achieved a 65% reduction in child displacement times.
  • Administered crisis intervention protocols for 13 foster homes.
  • Achieved 36% academic improvement among foster children.
  • Achieved a 26% compliance score.

Summaries

  • Communicative and team-oriented, with Tableau expertise.
  • Confidentiality and meticulous records are important to me.
  • Designing enrichment and anti-bullying programs is one of my specialties, and I'm very knowledgeable about vendor management.
  • Looking forward to taking on a new challenge with a successful team.
  • With 17 years of experience as a skilled active listener and creative problem-solver, as well as excellent oral and written communication skills,
  • Team leadership Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Bringing together resources to help victims navigate the legal system.
  • In stressful situations, maintain a calm, composed demeanor.
  • Expert in standard with a strong aptitude for automated and optimized.
  • Providing compassionate and localized services for long-term case success for 7 years.

Accomplishments

  • Implemented process improvements in the foster care reimbursement approval system, reducing the approval time by 6%. Led cross-department collaboration for efficient workflows.
  • Mediated high-tension conflicts between youth and foster families using principles of emotional intelligence, achieving a 48% better resolution rate for placement stability.
  • Coordinated training sessions for social workers and foster parents that led to more effective deployment of trauma-informed practices, cutting child behavioral referrals by 68%.
  • Developed a crisis intervention protocol to assist foster parents during critical incidents, reducing emergency hotline calls by 20%.
  • Organized foster parent recruitment drives that facilitated the onboarding of 14 more foster parents in 2021, increasing regional foster care capacity.
  • Facilitated training workshops for foster care workers on child welfare legislative updates, raising process efficiency by 42%.
  • Provided cultural competency workshops for foster parents, resulting in improved cross-cultural foster placements and reduced cultural mismatch issues by 34%.
  • Spearheaded a community outreach program that enhanced the public perception of foster care in Denver, leading to a 16% increase in foster parent applications.
  • Integrated software solutions to track foster children’s progress, improving reporting accuracy on health and behavioral assessments by 43%.
  • Resolved conflicts between foster children and families using mediation techniques, resulting in 28% of cases avoiding re-placement.

Affiliations

  • Child Welfare League of America (CWLA) Participant
  • Member of Court Appointed Special Advocates (CASA) Program
  • Council on Accreditation (COA) Member
  • Association of Family and Conciliation Courts (AFCC) Member
  • Advocates for Family First Member
  • National Association of Social Workers (NASW) Membership
  • Part-time Contributor to Arizona's Foster Parent Training Curriculum
  • Residential Child and Youth Care Professional (RCYCP) Certification
  • Certified in Conflict Resolution Training for Child and Family Services
  • National Foster Parent Association Member

Certifications

  • Case Management and Supervision for Foster Care - standard
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • Adoption and Foster Care Advocacy Certification - standard
  • Project Management Professional (PMP)
  • Certified Child Welfare Professional (CCWP) - initiative
  • American Academy of Financial Management (AAFM)
  • Licensed Child Placement Manager - method
  • Parent-Child Interaction Therapy Certification (PCIT) - metric

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