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Skills

  • Team management
  • Conducting interviews
  • Case management
  • Data-driven decision making
  • Crisis intervention
  • Case documentation management
  • Communications
  • Home visits
  • Business operations
  • Needs assessment

Work Experiences

  • Achieved results within 2023.
  • Met with clients to discuss various service options and goals.
  • Oversaw parent support groups that covered topics like positive discipline and parenting styles.
  • Referred family members to outside support options to help them cope during times of increased stress.
  • Assisted victims in difficult situations by performing a variety of tasks, such as filing police reports and program.
  • Entered client information into a centralized database and kept track of all clients' case records.
  • Achieved a 58% improvement in behavioral outcomes.
  • Oversaw a team of 17 volunteers who received extensive training and mentoring.
  • Provided victims with information about legal procedures and timelines.
  • Achieved 36% academic improvement among foster children.

Summaries

  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.
  • ITIL certified
  • Vendor management in standard settings and performance reporting in quality assurance settings.
  • Strong technical skills and experience in risk assessment.
  • Empathic and caring, with strong relationship-building abilities.
  • With 17 years of experience as a skilled active listener and creative problem-solver, as well as excellent oral and written communication skills,
  • Foster Care Coordinator and team leader with 15 years of experience in process settings.
  • Looking forward to taking on a new challenge with a successful team.
  • Confidentiality and meticulous records are important to me.
  • Known for providing families and children with compassionate and comprehensive support.

Accomplishments

  • Implemented process improvements in the foster care reimbursement approval system, reducing the approval time by 6%. Led cross-department collaboration for efficient workflows.
  • Integrated software solutions to track foster children’s progress, improving reporting accuracy on health and behavioral assessments by 43%.
  • Conducted comprehensive home visits and assessments, supporting foster families through difficult situations, reducing placement disruptions by 43%.
  • Spearheaded a community outreach program that enhanced the public perception of foster care in Denver, leading to a 16% increase in foster parent applications.
  • Created a foster parent mentorship program that paired experienced parents with new ones, increasing the retention rate of newly approved foster families by 61%.
  • Facilitated training workshops for foster care workers on child welfare legislative updates, raising process efficiency by 42%.
  • Collaborated with mental health professionals to develop a comprehensive support plan that increased foster children's mental health outcomes by 23%.
  • Supported interdisciplinary case reviews with mental health, social work, and education teams, contributing to a 19% improvement in foster care case resolutions.
  • Designed a post-placement support program that significantly reduced post-adoption disruptions by 77%, improving adoption success rates within the region.
  • Authored and introduced a new trauma-informed care training module that improved foster parent readiness, reducing perceived caregiver stress by 65%.

Affiliations

  • State Licensing Committee for Foster Agencies Volunteer
  • State Department of Child Protective Services Taskforce
  • Speaker at 2015 National Foster Care Alumni Conference
  • National Association of Social Workers (NASW) Membership
  • Participant in Trauma-Informed Care Workshops for Child Welfare
  • National Foster Parent Association Member
  • Participant in the Family Preservation Services Study Group
  • Advisory Council for Child Protection Services Member
  • Alliance for Strong Families and Communities Member
  • Part-time Contributor to Arizona's Foster Parent Training Curriculum

Certifications

  • Advocate Training Program Certification - program
  • Salesforce
  • Certification for Specialists in Foster Care Legal Proceedings - procedure
  • First Aid/CPR
  • Cisco Certified Network Associate (CCNA)
  • Certified Child Welfare Professional (CCWP) - initiative
  • Certified Grant Writing Specialist - metric
  • ServSafe
  • SAP Certified Application Associate
  • Parent-Child Interaction Therapy Certification (PCIT) - metric

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