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Skills

  • Detergent and additive knowledge
  • Developing menus
  • Using ironing machines
  • Budgets
  • Certified in 10-key
  • Errands
  • Standard equipment
  • Administrative support
  • Strong problem solver
  • Human Resources Management (HRM)

Work Experiences

  • Was in charge of supervising, directing, and hiring household staff such as nannies, housekeepers, and chefs.
  • Helped clean and maintain laundry equipment, such as system washers and method dryers, to ensure that they were in good working order.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of transporting soiled laundry to the washers, where it was pre-treated and cleaned.
  • Incoming and outgoing correspondence, including mail, email, and faxes, were managed by me.
  • Guided
  • Was in charge of managing household budgets and allocating funds for groceries, property and home maintenance, and bill payments.
  • Raised the stakes.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Was in charge of resolving guest complaints.

Summaries

  • Dedicated to providing the best possible service to each and every client.
  • Flexible
  • Laundry Aide with 16 years of successful team leadership and vendor management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Innovative
  • Ambitious
  • Proactive
  • The importance of customer service cannot be overstated.
  • Laundry Aide is polished and professional, and she excels at assisting executive productivity and business operations.

Accomplishments

  • Led cost-saving initiatives by optimizing chemical usage, resulting in a 52% decrease in laundry operational costs without compromising quality.
  • Effectively managed large-scale laundry operations for up to 3 daily loads during peak periods, ensuring quick turnaround while maintaining quality.
  • Business Development : program category
  • Recognized for high-performance standards, consistently achieving a cleanliness rating of 49% on quarterly audits.
  • Waste Management: Effectively decreased food waste by 20% and reduced annual food waste costs by $20,000.
  • Managed the rotation and distribution of clean linens for 15 rooms across Columbus, ensuring timely availability for staff and guests.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Customer Service: Developed long-term relationships with customers which increased repeat business. Maintained a positive dining experience for all restaurant patrons.
  • Effectively handled linen restocking and preparation for large-scale events, ensuring adequate supply for 9 guests or more.

Affiliations

  • American College of Healthcare Environment
  • Society of Human Resource Management
  • Institute of Hospitality Management
  • Textile Rental Services Association (TRSA)
  • Association of Support Services for Senior Living Facilities
  • Project Management Institute
  • Statewide Facility Management Organizations
  • Women's Network for Textile Care Professionals
  • American Organization for Nurse Leaders (Supporting Healthcare Support Staff)
  • Healthcare Environmental Services Alliance

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Textile Maintenance System Certification by method
  • Advanced Laundry Techniques Certificate by method
  • Fabric and Textile Technology Certification by procedure
  • Green Laundry Management Certification by Ironclad Systems
  • Eco-Friendly Detergent Use Certification by method
  • Textile Care Services Certification by TRSA
  • Course Completion in Delicate Fabric Processing by Ironclad Systems
  • Commercial Laundry and Textile Care Certification by Summit Group
  • Professional Laundry Care Technician by Vantage

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