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Skills

  • Operational improvement
  • Debt recovery strategies
  • Challenging client reconciliations
  • MS Office
  • Security systems
  • Team management
  • Tax code knowledge
  • CCTV
  • Aging report preparation
  • RFI Scanners

Work Experiences

  • Achieved a 55% reduction in unpaid invoices.
  • Moved materials to and from target areas using lift and hand trucks.
  • Determined the best shipping method for materials considering shipping procedures, routes, and rates.
  • Addressed chronic late payments for 7 major accounts by developing tailored invoicing strategies that improved payment timeliness by 82%.
  • Addressed chronic late payments for 7 major accounts.
  • Achieved President's Club.
  • Conducted credit analyses on new accounts.
  • Collaborated with customers and sales representatives to resolve payment issues, improving client relationships and reducing disputes by 38%.
  • Used Power BI to keep track of shipments, which included system, process, and procedure data.
  • Analyzed overdue accounts.

Summaries

  • Receivable Officer is a hardworking and dependable Receivable Officer who excels at stakeholder engagement and project management.
  • Motivating leader who has built and managed system teams in the past.
  • Successful track record of collaborating with carriers and other vendors to develop cost-effective strategies and manage costs.
  • Shipment inspection, inventory management, and document processing are all skills I have.
  • Communicative and team-oriented, with HubSpot expertise.
  • ServiceNow and Power BI experts with exceptional interpersonal skills.
  • Strategic thinker with expertise in vendor management.
  • Data entry and technical writing are two areas in which she excels.
  • Miscellaneous student seeking hands-on experience through an internship in budget management.
  • Quality assurance in framework settings and workflow optimization in vendor management settings.

Accomplishments

  • Automated the invoicing system, resulting in a 27% reduction in processing time and a $85,000 decrease in administrative costs.
  • Developed a customer risk assessment tool that led to a 61% increase in successful collections from high-risk clients for Jira.
  • Optimized internal reporting tools and processes which cut report generation time by 33%, improving overall department productivity.
  • Collaborated with sales and financial departments to eliminate payment bottlenecks, reducing days receivable outstanding (DRO) by 48%.
  • Developed client outreach strategies to address overdue balances, achieving a 58% reduction in days sales outstanding.
  • Utilized quantitative analysis for monitoring key receivable performance indicators (KPIs), increasing on-time payments by 25%.
  • Created detailed financial reports outlining receivables aging for human resources, contributing to 68% improved decision-making for cash flow management.
  • Spearheaded a revamped dispute resolution process that resolved 50% of customer claims within several months, reducing write-offs by $10.
  • Reconciled complex large-scale accounts for Cedar Works, minimizing discrepancies of up to $14 and ensuring a 73% accuracy rate in monthly financial reports.
  • Devised an end-to-end dispute resolution protocol, achieving a 59% reduction in unresolved cases and collecting over $16 in at-risk receivables.

Affiliations

  • Certified Accounts Receivable Analyst (ARA) with a focus on reducing DSO and improving client relations through fast dispute resolution.
  • Affiliated with the Financial Executive Networking Group (FENG), actively networking with finance professionals to share industry insights on payment collections.
  • Completed professional certification from American Association of Finance and Accounting (AAFA) focusing on key account prioritization and dispute resolution.
  • Member of the Association of Credit and Collection Professionals (ACA International), actively engaged in industry best practices for collections management.
  • Member of the Institute of Internal Auditors (IIA), maintaining excellence in compliance and audit risk management related to receivables.
  • Affiliated with the International Federation of Accountants (IFAC), actively involved in promoting global standards in financial reporting and receivables management.
  • Member of the Global Professional Accountants Network (GPAN), attending workshops on improving collections performance.
  • Active member of the Credit Management Association (CMA), participating in strategies to enhance credit ratings and payment collections.
  • Certified Accounts Receivable Professional through the American Collectors Association (ACA), adhering to ethical standards and collection laws.
  • Associate member of the National Federation of Independent Business (NFIB), focusing on receivables management for small business clients.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Credit Executive (CCE) - Lakeside Partners
  • Apple Certified Associate (ACA)
  • Certified Bookkeeper Certification – Northwind
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • QuickBooks ProAdvisor Certification - ServiceNow
  • Certified Accounts Receivable Administrator (CARA) – Harbor & Co.
  • CompTIA Security+
  • Credit Management Leadership Certification – Vantage

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