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Skills

  • Regulatory compliance
  • Bug tracking and reporting with Adobe Creative Suite
  • Materials inspections
  • API testing using Asana
  • Performance testing with manual tools
  • Corrective actions
  • Budgets
  • Performance testing
  • Prioritizing and categorizing bugs
  • Team building

Work Experiences

  • Followed safety and clean-up procedures to comply with agency and regulatory mandates.
  • Collaborated with the development team.
  • Documented and executed detailed test plans and test cases, as well as summarized and logged audit findings for reporting purposes.
  • Completed data capture forms, equipment logbooks, and inventory forms as part of the testing procedures documentation.
  • Provided project updates and consultation as a liaison between quality control and other departments and contractors.
  • Achieved a 27% reduction in customer-reported issues.
  • Carried out detailed functional and integration testing of web applications, identifying core issues that saved approximately process in post-launch fixes.
  • Conducted thorough documentation reviews.
  • Conducted cross-device testing for HubSpot.
  • Conducted thorough documentation reviews that helped optimize requirements traceability, improving requirement/test coverage to 18%.

Summaries

  • Achieved a 6-day QA cycle consistently met.
  • To conduct experiments successfully, pays close attention to detail and uses critical reasoning.
  • Achieved a 26% performance improvement.
  • Bringing unrivaled technical troubleshooting and data interpretation expertise gained over 11 years of experience.
  • Clear understanding of quality assurance and stakeholder engagement as well as cross-functional collaboration training.
  • With exceptional workflow optimization and process improvement skills, talented in testing protocol development and program testing.
  • Quality Control Analyst with experience testing Tableau and Computers Software products.
  • Costs were consistently reduced while profits were increased.
  • Applied expertise across multiple projects.
  • Strengths in data analysis and quality assurance backed up by Computers Software training.

Accomplishments

  • Developed an interim manual test matrix, reducing ambiguity in test coverage and boosting first-time pass rates by 25%.
  • Participated in bug bashes and user acceptance testing for HubSpot, identifying key usability issues that improved customer satisfaction metrics by 65%.
  • Optimized the efficiency of daily standups by proposing a new meeting structure, leading to a 48% reduction in non-productive discussions.
  • Collaborated closely with developers and product managers to ensure Adobe Creative Suite met functional and business requirements, reducing post-launch defects by 57%.
  • Enhanced team performance by providing peer mentoring on best practices for manual testing and defect tracking using HubSpot, improving team efficiency by 59%.
  • Led cross-functional defect triage meetings that improved defect closure time by 19%.
  • Involved in release planning phases to establish QA timelines, which reduced last-minute scrambles and delays by 32%.
  • Revised and updated test scenarios based on changing requirements for a fast-paced product release cycle, reducing test case creation time by 23%.
  • Enhanced QA documentation processes for SAP, leading to a 83% reduction in new hire ramp-up time in joining the testing effort.
  • Utilized JIRA for defect tracking and Agile sprint planning, supporting on-time delivery of key features for ServiceNow.

Affiliations

  • IEEE Computer Society - Software and Systems Engineering Standards
  • Association for Computing Machinery
  • Testing and Quality Assurance Meetups organizer 2022
  • Ministry of Testing membership
  • American Software Testing Qualifications Board (ASTQB) affiliate
  • Quality Engineering Academy membership
  • Scrum Alliance Professional Tester member
  • Society of Human Resource Management
  • GitHub QuickBooks-based QA contributor
  • Society of Women Engineers

Certifications

  • Project Management Professional (PMP)
  • Certified Test Process Improver (CTPI)
  • Apple Certified Associate (ACA)
  • Certified Test Manager (CTM) by QAI
  • CompTIA Security+
  • ISTQB Foundation Level Performance Testing Certification
  • Certified Selenium Professional (CSP)
  • ISTQB Certified Tester Foundation Level (CTFL)
  • Microsoft Certified: Dynamics 365 Fundamentals
  • Microsoft Certified Systems Engineer (MCSE)

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