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Skills

  • MS Office
  • FAQ updating
  • Network configuration
  • Layer 3 switching configurations
  • Disaster recovery and business continuity planning
  • Helpdesk administration
  • RFI Scanners
  • Business operations
  • Firewall policy analysis and management process
  • Software deployment

Work Experiences

  • Complied with PMP standards.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Collaborated with key stakeholders.
  • Used Jira to compile data gathered from various sources.
  • Consolidated network management tools.
  • Achieved a 55% improvement in network scalability.
  • Completed integration in under 6 months.
  • Set up, repaired, and improved network operations by installing wiring, cabling, and devices.
  • Connected 10 external partners securely to the corporate network.
  • Closed 17 high-priority tickets.

Summaries

  • Process and category have a proven track record.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Ability to recognize procedure issues and integrate program solutions to achieve procedure.
  • Asana and QuickBooks experts with exceptional interpersonal skills.
  • Proficient in promoting method by leveraging performance reporting and risk assessment knowledge.
  • Communicative and team-oriented, with Adobe Creative Suite expertise.
  • Looking forward to taking on a new challenge with a successful team.
  • Motivating leader who has built and managed framework teams in the past.
  • Competent in resolving failures and maintaining user productivity using technical skills and root cause analysis techniques.
  • Addressed configuration gaps.

Accomplishments

  • Constructed technical documentation for program, reducing lead times for resolving future incidents by 6 months, and setting up standardized operational processes.
  • Led the integration of software-defined wide-area network (SD-WAN), reducing operational costs by 18% and improving network reliability across 3 sites.
  • Successfully streamlined the routing protocols for an international data center, leading to a 22% reduction in packet loss during operation peaks.
  • Collaborated with human resources to implement a unified threat management (UTM) solution, reducing cybersecurity threats by 49%.
  • Implemented advanced VPN and firewall technologies, ensuring compliance with security standards, and increasing secure remote access by 13 users within 10 months.
  • Led the deployment of a next-generation firewall solution for Harbor & Co., blocking 45% more security threats and increasing network uptime significantly.
  • Implemented a monitoring suite with Workday for proactive issue detection, achieving average incident resolution times below 3 minutes.
  • Successfully migrated legacy systems to cloud-based solutions with system, improving redundancy and cutting maintenance costs by $18 annually.
  • Enhanced DDoS protection protocols, reducing attacked-induced downtime by 10% and safeguarding Vantage’s high-volume services.
  • Optimized bandwidth allocation by deploying advanced Quality of Service (QoS) configurations, achieving 78% fewer performance complaints in 6 months.

Affiliations

  • Participant in weekly webinars hosted by the North American Network Operators' Group (NANOG).
  • Member of the Cisco Networking Academy with advanced certification in network security and automation.
  • Member of the SANS Institute with specialized courses in network security auditing and incident handling.
  • Organized local chapter events of the Association for Computing Machinery (ACM) focusing on the latest in network automation.
  • Volunteer technical trainer for local chapters of Women in Cybersecurity (WiCyS), teaching network security fundamentals.
  • Winner of the 2022 Networking Leadership Award at Interop Technology Conference.
  • Contributed to the Dev-Net community for network automation enthusiasts using Ansible and Python.
  • Presenter at annual ITU (International Telecommunication Union) workshops in Columbus, discussing best practices for public/private IP management.
  • Member of (Wireshark) Certified Network Analysts with expertise in deep packet inspection and diagnostics.
  • Regular attendee of the Black Hat Conference, focusing on next-gen firewall implementation.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • F5 Certified Technology Specialist - Security (F5-CTS Security)
  • Riverbed Certified Solutions Professional (RCSP-NPM)
  • American Academy of Financial Management (AAFM)
  • Certified Network Support Professional (CNSP)
  • VMware Certified Professional – Network Virtualization (VCP-NV)
  • Certified Business Analysis Professional (CBAP)
  • Avaya Certified Implementation Specialist (ACIS)
  • Huawei Certified Internetwork Professional (HCIP)
  • Juniper Networks Certified Internet Specialist (JNCIS-SEC)

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