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Skills

  • Cargo Insurance Process Handling
  • Customer service
  • Export Documentation Workflow Optimization
  • Supervision
  • Organization
  • Carrier relationship management
  • Jira expertise
  • Paperwork preparation
  • Shipment tracing
  • On-time delivery tracking

Work Experiences

  • Adjusted routing strategies.
  • Coordinated the transport of hazardous goods.
  • Contributed to a 4% boost in throughput.
  • Collaborated with quality assurance teams to facilitate smooth, compliant exports of regulated goods, resulting in a flawless audit from ITIL organization.
  • Achieved results over 18 months.
  • Contributed to cost reductions.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Negotiated rates and services with vendors.
  • Coordinated the export of goods from Seattle.
  • Achieved results within several months.

Summaries

  • Consistently achieved zero customs penalties or holds by implementing best practices in documentation preparation and review across all export shipments.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Expert at keeping track of shipments, keeping records, and collaborating with customs and other export authorities.
  • Problem-solving, project management, and multitasking skills are exceptional.
  • Achieved 47% cost savings year-on-year.
  • Strengths in stakeholder engagement and project management backed up by Miscellaneous training.
  • Adept at managing key metrics for export shipments.
  • Adept at managing key metrics and performance indicators for export shipments, driving noticeable improvements in shipping accuracy and efficiency.
  • Collaborated effectively with customs brokers to ensure the timely and accurate submission of declarations for shipments valued over $14.
  • Achieved a 60% increase in customer satisfaction.

Accomplishments

  • Integrated eco-friendly options into logistics processes, resulting in a 64% reduction in carbon footprint and enhanced corporate sustainability recognition.
  • Managed end-to-end export documentation for 11 orders per month, achieving an on-time delivery rate of 43%.
  • Managed ocean export logistics for accounts representing over $17 in annual revenue, contributing to 56% client retention.
  • Supported global logistics operations, boosting export volume by 38% within the first 18 months of employment.
  • Enhanced logistics reporting methods, delivering more precise and actionable insights on shipping delays to senior management.
  • Coordinated multimodal transportation for key shipments, optimizing routes and reducing transportation costs by $12 per month.
  • Implemented shipping software solutions, improving shipment tracking accuracy and reducing lost or delayed shipment incidents by 35%.
  • Successfully coordinated the export logistics of seasonal products, ensuring all global deliveries were met within 8 days of target launch dates.
  • Implemented cost-saving measures for customers using bulk ocean freight solutions, resulting in an average savings of $17 annually.
  • Reduced demurrage costs by $8 annually by streamlining container pick-up processes and improving coordination with suppliers.

Affiliations

  • Ocean Freight Management Association (2024 Member)
  • International Trade and Transportation Association (2024 - Member)
  • International Air & Ocean Management Association (2024 - Present)
  • Project Management Institute
  • Export Regulations and Compliance Certification (2019)
  • American Medical Informatics Association
  • Jaycees
  • World Trade Association (Portland) Member (2015 - Present)
  • International Council of Nurses
  • International Freight Forwarders & Customs Brokers Association (2019 - Present)

Certifications

  • Customs Broker License by U.S. Customs and Border Protection (CBP)
  • International Maritime Dangerous Goods (IMDG) Code Certification by initiative
  • CompTIA Network+
  • Air & Ocean Export Operations Certification by system
  • Licensed Freight Forwarder by Federal Maritime Commission (FMC)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified Customs Authorised Economic Operator (AEO) by framework
  • Certified Logistics Professional (CLP) by initiative
  • Certified Public Accountant (CPA)

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