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Skills

  • Budgeting expertise
  • Wound care expertise
  • Conflict resolution
  • Long-Term Care
  • Geriatric treatment knowledge
  • BLS certification
  • Pulmonary
  • Insurance collections
  • Staff training and motivation
  • Medicare and Medicaid process

Work Experiences

  • Patient data and medical records were documented and filed by me.
  • Created statistics of healthcare encounters by recording, storing, and reporting medical coding information.
  • Motivated
  • Prevented financial delinquencies by resolving billing issues before they became unmanageable working closely with managers.
  • In charge of surgical billing for 4 providers in a busy system practice.
  • Nursed
  • Protected myself from fraud and abuse by double-checking that all coded data accurately reflected the services I provided.
  • Sought advice.
  • Contacted insurance companies to double-check insurance information and get permission to use proper billing codes.
  • Redirected balances to the proper payees.

Summaries

  • Billing expert with a track record of success in invoice reconciliation and financial reporting.
  • Scheduling, record-keeping, and insurance processing are all skills that I possess.
  • With a solid career background and top-notch clinical acumen, I am a caring and passionate healthcare professional.
  • Patient-centered, with a passion for category healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • Implementing community health systems and assisting individuals with healthcare plans has proven to be successful.
  • Experienced billing supervisor with a resourceful and adaptable approach to solving both simple and complex problems.
  • Clinical Director with experience managing personnel, finances, facility operations, and admissions while delivering high-quality care.
  • Leadership skills that guide nursing teams to positive outcomes and drive organizational performance are demonstrated.
  • Nursing Manager who is passionate about disease prevention and providing high-quality healthcare.
  • Versatile

Accomplishments

  • Vitals Testing: Measured average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Contributed to a 40% reduction in patient complaints related to billing by improving communication regarding insurance coverage and co-pay requirements.
  • Introduced a streamlined patient billing inquiry system that improved resolution time by 71% and significantly enhanced patient satisfaction.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Taught 10 classes per semester.
  • Improved student outcomes 12%.
  • Analyzed and reconciled rejected claims data in category, reducing rejection rates by 41% over a period of 16 months.
  • Created step-by-step billing and appeals guide, reducing the average appeals processing time by 2 days and increasing staff efficiency by 20%.
  • Developed and maintained strict patient data confidentiality in compliance with HIPAA, ensuring zero data breaches over a 17-year period.

Affiliations

  • American Medical Technologists (AMT) Member
  • American Medical Informatics Association
  • Third-Party Claims Collaborators Network
  • Member of Seattle Medical Coders Alliance
  • American Academy of Professional Coders - Local Chapter
  • Project Management Institute
  • American Association of Professional Coders (AAPC)
  • American Marketing Association
  • Health Level 7 (HL7) International
  • Jaycees

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Health Data Analyst (CHDA) - framework
  • Certified Electronic Health Records Specialist (CEHRS) framework
  • BLS
  • Certified Public Accountant (CPA)
  • Salesforce
  • Holds current furnishing license
  • Registered Nurse in Arizona, License number 14, 2022

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