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Skills

  • Conflict resolution
  • Operational improvement
  • Customer service
  • Process improvement
  • Cross-department collaboration
  • Inventory Shrinkage Investigation
  • Business Planning
  • Continuous process improvement
  • Corporate compliance adherence
  • Logistics coordination

Work Experiences

  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Achieved targets within 2020 year.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved a 62% improvement in employee satisfaction surveys.
  • Achieved 12% reduction in backstock levels.
  • Adjusted compliance guidelines.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • 2021 years of zero violations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Customer-focused professional with 4 years of experience in the Miscellaneous sector.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Backroom Zone Supervisor with 15 years of successful risk assessment and vendor management experience.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Strategic planning, stakeholder engagement, and strategic planning are all well-trained.

Accomplishments

  • Supervised and coordinated inventory audits to ensure compliance with budget management goals, saving the company 12 annually.
  • Resolved bottlenecks in stock receipt processes, improving lead time efficiency by 35%.
  • Executed shrinkage control strategies that reduced product loss by 9 in fiscal 2022.
  • Resolved product issue through consumer testing.
  • Streamlined the process of fulfilling store orders by optimizing product sorting and shelving, leading to a 70% improvement in shipment preparation times.
  • Helped maintain OSHA compliance by training 4 team members on safety standards and backroom best practices.
  • Monitored freight management and implemented corrective actions to prevent shipment errors, lowering mis-shipments by 59%.
  • Effectively managed a team of 4 backroom associates to maintain regulatory compliance and keep stock areas hazard-free.
  • Responsible for backstock monitoring, with a focus on maintaining real-time inventory records for over 17 SKUs.
  • Spearheaded the transition to a real-time, cloud-based inventory management system, improving stock accuracy by 50%.

Affiliations

  • Loss Prevention Foundation (LPF)
  • Certified Forklift Operator PMP - 2017
  • National Council of Chain Restaurants (NCCR)
  • Georgia Retail Association (GRA), Phoenix
  • International Institute of Business Analysis (IIBA)
  • American Medical Informatics Association
  • National Association of Stock Planning and Inventory Management (NASPIM)
  • Association for Computing Machinery
  • Certifying Board for Inventory Management & Productivity (CBIMP)
  • American Society of Transportation and Logistics (ASTL)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Certified Professional Supply Management (CPSM) by ISM
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) by ASQ
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Certified Operations Specialist (COS) by standard
  • Certified Supply Chain Professional (CSCP) by APICS
  • Supply Chain Logistics Certification by category

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