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Skills

  • Ethical Decision Making
  • Behavioral health integration in care plans
  • Client engagement strategies
  • Multidisciplinary team collaboration
  • Rehabilitation treatment planning
  • Framework equipment
  • Financial Literacy Coaching
  • Client-centered goal setting
  • Job readiness training
  • Business operations

Work Experiences

  • Advocated for client rights in administrative hearings.
  • Achieved faster turnaround times for housing placement.
  • Advocated for client rights in legal hearings.
  • Achieved placements throughout framework.
  • Achieved an 62% goal completion rate by end of 2019.
  • Achieved a 23% improvement in client retention.
  • Was in charge of a caseload of over 14 clients.
  • Achieved results within framework.
  • Advocated for clients during interdisciplinary team meetings, resulting in improved service coordination and faster turnaround times for housing placement.
  • Preliminary and comprehensive vocational assessments were administered by me.

Summaries

  • Client-centered counselor with strong expertise in individualized goal-setting, ensuring 59% success rates across diverse client objectives.
  • Achieved results within program.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved employment rates of 50%.
  • Committed to delivering holistic support by coordinating with healthcare providers, contributing to a 63% improvement in client cognitive and emotional well-being.
  • Achieved measurable improvements in self-sufficiency rates by 29%.
  • Client-centered counselor.
  • Independent Living Counselor with 2 years of successful performance reporting and strategic planning experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 38% retention increase.

Accomplishments

  • Assisted clients in navigating public benefits programs, with 78% of clients successfully receiving benefits such as metric.
  • Provided trauma-informed care and crisis intervention services, successfully de-escalating 13 critical incidents.
  • Acted as liaison among clients, families, and healthcare providers, improving client care coordination and family satisfaction by 48%.
  • Documented and resolved metric which led to framework.
  • Developed long-term care plans for clients, enabling 22% retention of clients within independent living programs.
  • Refined program documentation and tracking systems, leading to 85% improvement in reporting accuracy and compliance with regulations.
  • Collaborated with medical professionals to ensure clients adhered to medication regimens, resulting in a 80% increase in compliance rates.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated access to vocational training and job placement services for individuals with disabilities, leading to employment in fields such as category.

Affiliations

  • Consortium for Citizens with Disabilities (CCD)
  • National Disability Rights Network (NDRN)
  • Association for Supply Chain Management (APICS)
  • Association of Programs for Rural Independent Living (APRIL)
  • Autism Society of America
  • National Organization of Rehabilitation Partners (NORP)
  • Professional Association of Therapeutic Horsemanship (PATH) International
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • American Medical Informatics Association

Certifications

  • Certified Public Accountant (CPA)
  • Motivational Interviewing Practitioner (MIP) Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Community Health Worker (CHW)
  • Certified Case Manager (CCM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Rehabilitation Counselor (CRC)
  • Microsoft Certified Systems Engineer (MCSE)

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