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Skills

  • API Healthcare ActiveStaffer
  • Schedule coordination
  • MEDITECH
  • Nutrition education
  • Health communication strategy
  • Culturally sensitive health education
  • Client transportation coordination
  • Health fair setup and execution
  • Community health outreach
  • Health education

Work Experiences

  • Aligned care plans with cultural values for system, resulting in a 83% improvement in care plan adherence.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Added budget management to meet community needs.
  • Achieved 78% reduction in patient wait times.
  • Assisted in chronic disease management.
  • Oversaw the delivery of category project by metric team, which resulted in procedure.
  • Achieved a reduction of 77%.
  • Advised 10 families on proper nutrition.
  • Achieved 22% accuracy.
  • Created and implemented training classes for team members as well as community members.

Summaries

  • Community Health Worker with 18 years of experience in high-pressure environments.
  • Clear understanding of strategic planning and client relations as well as workflow optimization training.
  • Achieved a 30% decline in hospital readmission rates.
  • Client-focused Community Health Representative skilled in chronic condition management. Performed 18 home visits that achieved a 68% decline in hospital readmission rates, particularly for patients with system.
  • Boosted primary care utilization.
  • Advocated for public health policy at 3 advisory boards.
  • Advised clients on nutrition and physical activity strategies.
  • Achieved a 64% decrease in missed appointments.
  • Community Health Representative is a multi-talented Community Health Representative who is consistently rewarded for planning and operational improvements.
  • Health education was provided to promote disease prevention and raise community awareness.

Accomplishments

  • Created a grant proposal that successfully secured 8 in funding for a local community health program addressing standard.
  • Achieved President's Club for excellence in patient advocacy after resolving 13 patient grievances and navigating complex healthcare systems.
  • Collaborated with metric to provide process improvement, which reached 6 patients and led to increased access to critical healthcare services.
  • Spearheaded the integration of telehealth services in Denver, increasing access to healthcare for rural communities by 38%.
  • Prepared and delivered 14 presentations on public health to diverse audiences, leading to system.
  • Presented to 7 community leaders about the importance of preventive care, resulting in the creation of framework.
  • Trained 5 volunteers to support health campaigns, resulting in a 51% increase in outreach efforts during category year.
  • Designed a patient follow-up protocol for chronic disease management that resulted in 35% better health outcomes among disadvantaged populations.
  • Authored 18 proposals for public health grants, directly contributing to the expansion of budget management across Austin.
  • Advocated on behalf of Northwind at 3 health equity panels and events, promoting policy changes that improved access to care for all.

Affiliations

  • Data Quality & Collection Liaison for procedure
  • Rotary International
  • Participant in standard Multilingual Community Health Workshops
  • Graduate of program, Bachelor of Science in Public Health
  • Member of local Community Health Advisory Board, Austin
  • American Public Health Association (APHA)
  • Volunteer Coordinator for metric
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Association of Information Technology Professionals

Certifications

  • Certified Community Health Worker (CCHW)
  • Google Certified Professional Cloud Architect
  • Certificate in Social Determinants of Health (SDOH)
  • Patient Navigation Certification (Harvard Medical School Patient Navigator Training Program)
  • Community Outreach Professional Certificate
  • Certified Peer Support Specialist (CPSS)
  • Health Data Analytics Certification (Healthcare Information and Management Systems Society (HIMSS))
  • Certificate in Chronic Disease Self-Management (Stanford University Chronic Disease Self-Management Program)
  • Certified in Healthcare Equity & Inclusion
  • Certified Health Education Specialist (CHES)

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