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Skills

  • Method marketing
  • Account development
  • Operational improvement
  • Staff training
  • Customer consultation
  • Lead prospecting
  • Order processing
  • First Aid/CPR
  • Network development
  • Program equipment

Work Experiences

  • By reviewing business directories, building a database of leads, and optimized, I was able to target potential clients.
  • Collaborated with 9 contractors and builders within Miscellaneous to establish strategic partnerships, increasing contractor sales revenue by $6.
  • Achieved a 51% boost in average transaction size.
  • Acquired 13 new customers, resulting in 15% revenue for the team.
  • Achieved this over the past year.
  • Championed sales for Northwind cabinets.
  • Achieved a 6-figure sales milestone.
  • Increased the team's revenue by over $7 in sales.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Acted as the primary point of contact for key B2B accounts.

Summaries

  • Achieved a 48% rise in sales.
  • 5 years of experience in sales.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 38% increase through effective product positioning.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Portuguese is a bilingual individual who is fluent in both languages.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Cabinet Sales Specialist and outstanding performer in project management and stakeholder engagement.

Accomplishments

  • Doubled business-to-business partnerships by introducing personalized sales pitches, resulting in a 44% growth in referral-based sales.
  • Led sales forecasting for program, achieving 23% accuracy for quarterly sales projections and inventory needs.
  • Created highly engaging showroom merchandising displays, leading to a 60% increase in customer foot traffic and order value.
  • Provided detailed consultations on custom cabinetry orders, achieving 69% customization accuracy, resulting in fewer post-installation revisions.
  • Worked in collaboration with product teams to ensure all specifications met client requirements, improving delivery accuracy by 75%.
  • Efficiently handled product demonstrations for custom cabinetry, converting 2% of customer demos into sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved contact-to-sales conversion rate by 27% through a refined lead-nurturing funnel and consistent follow-up procedures.
  • Assisted in the design and implementation of an in-store promotion that increased foot traffic by 44% and overall sales revenue by 9.
  • Achieved 22% growth in sales volume by focusing on upgrading customers to premium cabinetry options through in-depth consultations.

Affiliations

  • LEED Green Associate Certification (2021)
  • Furniture Industry Research Association (FIRA)
  • National Association of the Remodeling Industry (NARI)
  • Kitchen Cabinet Manufacturers Association (KCMA)
  • International Council of Nurses
  • Certified Kitchen Designer (CKD) Credential – 2019
  • Society for Marketing Professional Services (SMPS)
  • American Society of Interior Designers (ASID)
  • Home Builders Association (HBA)
  • Women in Business Enterprise (WBE) – 2020

Certifications

  • CompTIA Security+
  • Online Sales Professional (OSP) Certification – Harbor & Co.
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • NKBA Cabinetry Specialist - framework
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • LEED Green Associate, U.S. Green Building Council (USGBC)
  • ServSafe
  • Certified Kitchen Designer (CKD) - system
  • First Aid/CPR Certified

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