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Skills

  • First Aid/CPR
  • Shipping method determination
  • Staff development
  • Stored goods retrieval
  • Data entry
  • Relationship development
  • Canvas maintenance
  • Process improvement
  • Project management
  • Data analysis

Work Experiences

  • Program helped me achieve $171,000.
  • Answered an average of 7 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Collaborated with method customers to determine their needs and deliver system service.
  • Double-checked the data's accuracy and integrity.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved a 77% reduction in transit delays.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with airlines to optimize air cargo container usage, leading to a cost-saving of $15 per shipment cycle.
  • Arranged and negotiated the transportation of goods with shipping or freight companies.

Summaries

  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved a 40% reduction in delays.
  • Seaman with a strong understanding of nautical terminology and a strong commitment to safety.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Professional with 3 years of progressive experience in the field who is highly organized and detail-oriented.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 41% improvement in safety compliance.
  • Accomplished Cargo Specialist.
  • Cargo Specialist with 4 years of successful team leadership and data analysis experience.
  • Clear understanding of workflow optimization and client relations as well as project management training.

Accomplishments

  • Advised
  • Recorded
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Improved
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Business Development: Initiated two key partnerships which resulted in standard revenue growth.
  • Managed
  • Identified
  • Coordinated with freight forwarders to prevent shipment delays during peak seasons, leading to a 59% improvement in overall customer satisfaction.
  • Streamlined

Affiliations

  • Freight and Cargo Affiliate - National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Global Shippers Association Certified Professional 2016
  • Association for Computing Machinery
  • International Council of Nurses
  • Professional Membership in the Council of Supply Chain Management Professionals (CSCMP)
  • Military Surface Deployment and Distribution Command (SDDC) Training Certifications
  • Association of Information Technology Professionals
  • American Society of Safety Professionals
  • Lions Club
  • Rotary International

Certifications

  • Certified Public Accountant (CPA)
  • Certified Port Executive (CPE) by American Association of Port Authorities (AAPA)
  • International Air Transport Association (IATA) Dangerous Goods Regulations Certification
  • ISO 9001:2015 Lead Implementer Certification by International Organization for Standardization (ISO)
  • First Aid/CPR Certified
  • Advanced Cargo Risk Management Certification by Cedar Works
  • Transportation Worker Identification Credential (TWIC) by U.S. Department of Homeland Security
  • Certified Cargo Security Professional (CCSP) by Transported Asset Protection Association (TAPA)
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect

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