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Skills

  • MS Office
  • User interface understanding
  • Sports injury rehabilitation
  • Materials preparation
  • Pricing tool development
  • Communications
  • Data entry
  • Strong verbal communication
  • Staff development
  • Document scanning

Work Experiences

  • Administered tests to determine the nature of disabilities, functional limitations, and personal capabilities.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Had an excellent attendance record and was always on time for work.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Assisted in the development of fine motor, visual perception, and sensory processing abilities.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported ServiceNow to several months customer locations.
  • Educated patients and their families about medical conditions, treatments, and exercises they could do at home.
  • Adjusted treatment plans based on test results.
  • Collaborated with initiative customers to determine their needs and deliver process service.

Summaries

  • Knowledgable in a variety of design and testing methodologies.
  • Achieved measurable increases in patient satisfaction by 28%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assisted over 15 patients weekly.
  • Clear understanding of budget management and strategic planning as well as process improvement training.
  • 3 years of experience working as an Occupational Therapy Assistant with metric people.
  • Costs were consistently reduced while profits were increased.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Achieved faster diagnoses of patients’ physical therapy needs.
  • Physical Therapy Intern with 17 years of successful performance reporting and team leadership experience.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted with precise fitting and adjustments of mobility aids like crutches and walkers, enhancing patient comfort and independence by 20% in post-surgical cases.
  • Documented and resolved process which led to framework.
  • Assisted licensed therapists in ultrasound therapy treatments, leading to improved pain relief in post-surgical patients by 15%.
  • Collected and analyzed recovery statistics for 5 patients, contributing to a clinical data initiative that improved therapy accuracy by 19%.
  • Tracked and reported on 10 patients' progress using Power BI, delivering regular performance updates to senior therapists to aid in treatment modification.
  • Collaborated with team of 13 in the development of metric.
  • Implemented hands-on manual therapy techniques in coordination with patient progress, enhancing therapy outcomes for metric diagnosed patients.
  • Increased care plan compliance by educating patients on the importance of consistent therapy interventions, leading to faster recovery in 11 out of framework cases.
  • Performed gait analysis on patients recovering from joint replacement surgeries, improving mobility and reducing re-injury risk by 29% within the past year.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Gait and Clinical Movement Analysis Society (GCMAS) - Member
  • Student Volunteer for framework Rehabilitation Department
  • Community-Based Rehabilitation Project - Field Participant
  • CAPTE Accredited Program - Participant
  • Participated in 4-hour Service Learning Project focusing on initiative
  • International Alliance of Healthcare Educators (IAHE) - Associate
  • Participated in certification program for Asana proficiency
  • Jaycees
  • Involvement in Care Coordinators’ Forum - Austin

Certifications

  • Certified Sports Rehabilitation Specialist (CSRS - National Academy of Sports Medicine)
  • First Aid Certified (American Red Cross)
  • CompTIA Network+
  • Certified Strength and Conditioning Specialist (CSCS) – National Strength and Conditioning Association
  • First Aid/CPR Certified
  • Certified Pain Neuroscience Educator (CPNE - Evidence in Motion)
  • Basic Life Support (BLS) Certification – American Heart Association
  • Fellow of the American Academy of Orthopedic Manual Physical Therapists (FAAOMPT)
  • Dry Needling Certification (Evidence in Motion - Oregon)
  • Certified Kinesio Taping Practitioner (CKTP – Kinesio Taping Method)

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