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Skills

  • Child advocacy
  • Data entry and tracking in SAP
  • Coordinating multi-disciplinary service teams
  • Individual and family counseling
  • Team management
  • File management
  • Supervision
  • Relationship development
  • Advocating for children’s legal rights
  • Behavior mirroring

Work Experiences

  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Had an excellent attendance record and was always on time for work.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.
  • Completed home welfare checks to comply with state and program guidelines.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Achieved a 26% reduction in repeat interventions.
  • Oversaw the delivery of system project by program team, which resulted in system.
  • Boosted reintegration success rates by 62%.
  • Assessed legal, financial, and emotional aspects of custody cases, delivering balanced recommendations adhered to by 75% of judges.

Summaries

  • Excellent Family Case Coordinator with a strong emphasis on domestic violence prevention and education.
  • Within Insurance, senior Family Case Coordinator and outstanding performer in cross-functional collaboration and process improvement.
  • Created goal-oriented case strategies.
  • Family therapy, substance abuse prevention, and parent-child conflict resolution are all areas where I have a lot of experience.
  • Family Case Coordinator is a multi-talented Family Case Coordinator who is consistently rewarded for planning and operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 78% increase in family reunification success rates.
  • Consistently reduced child welfare escalations by 56% through detailed home assessments and early risk identification during intervention planning.
  • Achieved a 70% reduction in recurring family legal issues.
  • Dedicated Family Case Coordinator.

Accomplishments

  • Resolved product issue through consumer testing.
  • Expanded outreach efforts, connecting with 10 additional families and increasing service utilization by 36%.
  • Developed individualized care plans for 3 families, improving case resolution success by 64%.
  • Collaborated with team of 6 in the development of category.
  • Developed re-entry rehabilitation plans for 10 families, enhancing reintegration success rates by 47% within 18 months.
  • Effectively managed a caseload of 11 cases, consistently meeting or exceeding all program deadlines.
  • Engaged with diverse families to understand specific needs, tailoring interventions that led to a 75% increase in client satisfaction.
  • Secured an additional $11 in funding to support expanded family care services, enhancing overall service capacity by 59%.
  • Reduced case resolution time by 27% within 2017 through efficient tracking and monitoring of key performance indicators.
  • Advocated successfully for child protective services in 11 cases, yielding a 70% improvement in child safety outcomes.

Affiliations

  • International Association of Administrative Professionals
  • Toastmasters
  • American Society of Safety Professionals
  • Society for Social Work Leadership in Health Care (SSWLHC) Member
  • Parents Anonymous® New Parent Initiatives Coordinator
  • Peer Support Certification - method
  • American Association for Marriage and Family Therapy (AAMFT)
  • National Alliance to End Homelessness Advocate
  • Project Management Institute
  • International Council of Nurses

Certifications

  • Certified Domestic Violence Specialist (CDVS) – National Association of Forensic Counselors (NAFC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Certified School Social Work Specialist (C-SSWS) - framework
  • Certified Family Life Educator (CFLE) - method
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Family and Children’s Advocate Certification – program
  • Child Advocacy Studies (CAST) Certification
  • Apple Certified Associate (ACA)

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