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Skills

  • Faculty workload management
  • CCTV
  • Team management
  • Faculty recruitment and mentoring
  • Business operations
  • Conflict resolution and mediation
  • Operational process optimization
  • Higher education law and regulation compliance
  • Faculty development program management
  • Data Analysis for Academic Outcomes

Work Experiences

  • Improved individual departments working closely with Associate Provosts to reorganize class loads, improve resource utilization, and modernize equipment.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved results over 12 years.
  • Choreographed the university’s Employee of the Year winning accreditation review by establishing clear compliance pathways and measurable metrics.
  • Used Salesforce to compile data gathered from various sources.
  • Boosted application rates by 67%.
  • Achieved a 19% improvement in academic performance.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved Employee of the Year for academic excellence.

Summaries

  • Achieved retention improvements by 70% over 11 years.
  • Building positive relationships with students and teachers to support long-term policies is something I've done before.
  • Associate Provost is a results-oriented Associate Provost who excels at streamlining administrative procedures to reduce costs and improve operations.
  • Microsoft Excel and Workday experts with exceptional interpersonal skills.
  • Proficient in promoting process by leveraging performance reporting and team leadership knowledge.
  • Achieved a 15% increase in first-year student retention.
  • Accomplished Associate Provost with rich experience in curriculum development and management, overseeing 4 academic programs with a focus on continuous improvement.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • People-oriented with strong organizational abilities.
  • Ability to recognize framework issues and integrate standard solutions to achieve procedure.

Accomplishments

  • Coordinated university-wide faculty workshops on best practices for remote learning, improving instructor satisfaction scores by 38%.
  • Proposed and executed a plan to redesign the institution's digital platform, increasing prospective student web engagement by 69%.
  • Facilitated a transparent and collaborative budget process, leading to a 18% increase in financial investment toward key academic programs.
  • Conducted a comprehensive curriculum review to align program offerings with industry standards, resulting in a 42% increase in post-graduation employment rates.
  • Devised inclusive hiring strategies that resulted in a 46% increase in the recruitment of underrepresented groups across 13 departments.
  • Prepared compelling data reports that informed board decisions, directly influencing a 46% increase in investment toward technology infrastructure.
  • Project-managed a university-wide strategic initiative to enhance online learning platforms, increasing virtual course offerings by 65% over the past year.
  • Streamlined interdepartmental communication channels through new governance structures, leading to a 37% improvement in decision-making efficiency.
  • Guided a cross-functional team in the launch of a new online graduate program, leading to an enrollment growth of 40% within 12 months.
  • Secured an additional $156,000 in funding for interdisciplinary research through collaboration with external stakeholders and alumni networks.

Affiliations

  • Member, Academy for Higher Education Leadership (AHEL)
  • Affiliate, National Council for Accreditation of Teacher Education (NCATE)
  • Member, American Educational Research Association (AERA)
  • Regular Contributor, Journal of Higher Education Policy and Management
  • Participant, Leadership Development Program in Higher Education, 2019
  • Chair, Academic Leadership Council for process
  • Member, Association of American Colleges & Universities (AAC&U)
  • Delegate, National Diversity Leadership Forum in Higher Education
  • Participant, Harvard Institutes for Higher Education (HIHE)
  • Fellow, American Association of Higher Education (AAHE)

Certifications

  • Certified Institutional Accreditation Professional (CIAP) by Cedar Works
  • Certified Grant Writer (CGW) by American Grant Writers' Association
  • Institute of Education Management (IEM) by Harvard Graduate School of Education
  • Accreditation Evaluator Certification by the Higher Learning Commission (HLC)
  • Certified University Administrator (CUA) by Meridian
  • Certified Educational Administrator (CEA) by Meridian
  • Certified Change Management Professional (CCMP) by the Association of Change Management Professionals (ACMP)
  • CompTIA Network+
  • SAP Certified Application Associate
  • Cisco Certified Network Associate (CCNA)

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