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Skills

  • Materials preparation
  • Clerical support
  • Risk management processes and analysis
  • Data-driven decision making
  • User interface understanding
  • Data Management
  • Public speaking
  • System equipment
  • Written and verbal communication
  • Onsite facility tours

Work Experiences

  • Achieved results within 2016 months.
  • Designed and developed programs and tracked their effectiveness against the needs of individual participants.
  • Achieved Innovation Award for excellence in leadership and volunteer management, leading a 15-person small group to exceed performance expectations.
  • Devised and implemented a number of novel policies and strategies to help clients achieve self-sufficiency.
  • Achieved 61% higher rates of engagement.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Achieved Innovation Award for excellence in leadership.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • 6 members advanced to leadership roles.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Costs were consistently reduced while profits were increased.
  • Design and development of successful procedure embedded software applications in the past.
  • Achieved a 52% improvement.
  • Well-organized, hardworking, and committed to increasing support to meet growing demands.
  • Top-producing salesperson and industry expert in Education and Training.
  • Strengths in workflow optimization and client relations backed up by Education and Training training.
  • Small Group Leader Volunteer is a multi-talented Small Group Leader Volunteer who is consistently rewarded for planning and operational improvements.
  • Community service programs that are coordinated to meet the needs of standard.

Accomplishments

  • Developed
  • Advised
  • Documented and resolved standard which led to initiative.
  • Documented
  • Integrated
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Enhanced small group interactivity by integrating Tableau, achieving 57% growth in engagement during online or virtual sessions over 18 months.
  • Established and maintained good relationships with relevant stakeholders, which improved support for group initiatives and expanded network reach by 10 new key contacts.
  • Prepared
  • Contributed to the development of community-focused initiatives that expanded outreach and increased group involvement in local events by 85%.

Affiliations

  • Group Process and Dynamics Academic Journal Club
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Neighborhood Associations for Volunteer Engagement (NAVE)
  • National Association of Leadership Development Professionals
  • International Coaching Federation (ICF)
  • Freemason
  • National Association for Community Leadership
  • Association for Volunteer Resource Management (AVRM)
  • National Peer Support Certification Organization

Certifications

  • Certified Mentor - standard
  • Certified Volunteer Administrator (CVA) – Council for Certification in Volunteer Administration
  • Volunteer Management Certificate - framework
  • Conflict Resolution and Mediation Certificate - Lakeside Partners
  • Certified Agile Leadership (CAL) – Scrum Alliance
  • Certified Outreach Coordinator - framework
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certified Professional in Learning & Performance (CPLP) - standard
  • Google Project Management: Professional Certificate - program
  • Certified Protection Officer (CPO)

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