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Skills

  • Customer service
  • Team management
  • Clinical guideline adherence
  • Metric equipment
  • Cross-functional team collaboration
  • Prevention strategies
  • Stakeholder relationship management
  • Diabetes self-management education (DSME)
  • Business operations
  • MS Office

Work Experiences

  • Achieved a 82% improvement in glycemic outcomes.
  • Gave public presentations on the importance of health education as well as specific disease prevention and treatment strategies.
  • Cited over 17 times.
  • Contributed to a 59% reduction in emergency hospital admissions.
  • Based curriculum on national standards.
  • Achieved a 48% increase in adherence to prescribed care plans.
  • Boosted patient advocacy skills.
  • Achieved 24% user satisfaction.
  • Aligned care team strategies with ADA guidelines, resulting in a 28% decrease in acute diabetic complications across inpatient and outpatient settings.
  • Achieved 80% of program graduates mastering insulin titration independently.

Summaries

  • Achieved a 63% reduction in error rates.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 52% improvement in patient outcomes.
  • Certified Senior Diabetes Educator.
  • Collaborative leader focused on personalized care plans and patient education, helping reduce diabetes-associated complications across 12 clinics by 58%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Senior Diabetes Educator is certified.
  • Achieved a 37% decrease in diabetes-related complications.
  • Collaborated with multidisciplinary teams.

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to standard.
  • Improved pediatric diabetes care by developing and executing training programs, reducing HbA1c levels in children by 66%.
  • Led a multi-disciplinary team that lowered HbA1c levels across 10 patients by 44% through specialized diabetes management coaching.
  • Co-authored training manuals on advanced insulin management, leading to certification for 12 healthcare providers.
  • Developed a comprehensive telemedicine program for diabetes management during 6 months, improving remote patient outcomes by 45%.
  • Redesigned diabetes care protocols across 16 clinics, resulting in improved patient outcomes and a reduction in complications by 18%.
  • Mentored junior diabetes educators in patient engagement strategies, resulting in 63% patient satisfaction increase.
  • Collaborated with dietitians to develop culturally sensitive nutrition plans for diabetic patients, increasing treatment adherence by 43%.
  • Analyzed patient data to identify trends and initiated a feedback loop that improved clinical outcomes for 13 patients by 73%.

Affiliations

  • National Council on Aging - Diabetes Initiative
  • American Public Health Association (APHA)
  • National Certification Board for Diabetes Education (NCBDE) - Certified Diabetes Educator
  • Patient Education and Counseling Forum 2019, Phoenix
  • National Association of Chronic Disease Directors (NACDD)
  • Project Management Institute
  • American Society of Safety Professionals
  • National Diabetes Education Program (NDEP)
  • Certified Diabetes Care and Education Specialist (CDCES)
  • American Association of Diabetes Educators (AADE)

Certifications

  • Certified Clinical Transplant Dietitian (CCTD) Northwind
  • Certified Health Education Specialist (CHES)
  • Certified Lifestyle Design Coach (CLDC) 2015
  • Certified Diabetes Care and Education Specialist (CDCES)
  • Google Certified Professional Cloud Architect
  • Chronic Disease Self-Management Program (CDSMP) Certification
  • Certified Clinical Diabetes Trainer (CCDT)
  • Master Certified Health Education Specialist (MCHES)
  • Certified Professional Medical Educator (CPME)
  • Cisco Certified Network Associate (CCNA)

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