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Skills

  • Electronic Health Records (EHR) management
  • Data entry
  • Cross-functional team communication
  • Employee training and mentoring
  • Lab result tracking and communication
  • Organization
  • Procedure equipment
  • Measuring vital statistics
  • OSHA compliance
  • Budgets

Work Experiences

  • Aided in the development of advanced blood collection techniques.
  • Answered 7 calls per three years to help customers with their questions and concerns.
  • Collaborated in ongoing medical research.
  • Achieved a 65% improvement in laboratory efficiency.
  • Collected blood samples for studies.
  • Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins.
  • Collaborated cross-functionally with nurses and lab techs.
  • Collaborated with finance.
  • Oversaw the delivery of program project by category team, which resulted in method.
  • Assisted physicians with bedside blood draws in operational theaters for critical procedures, ensuring accurate results under strict timelines.

Summaries

  • Reviewing lab test orders and clarifying questionable entries with physicians is a skill she possesses.
  • Achieved 17% of patients receiving timely results.
  • Adept at leading patient education programs.
  • Adept at leading patient education programs, increasing participation in routine blood testing by 28%, particularly among high-risk populations.
  • Accomplished in navigating complex phlebotomy procedures with minimal patient discomfort, leading to a 44% increase in patient rapport and trust.
  • With excellent bedside manner and proficiency in easing patients' anxiety, he was able to quickly build rapport with them.
  • Accomplished in navigating complex phlebotomy procedures.
  • Collaborated with cross-functional teams.
  • Collaborated with customer success to streamline turnaround times.
  • Overnights, weekends, and evenings are all available 15 hours per week.

Accomplishments

  • Regularly tasked with training staff members in the use of metric for EHR updates, accelerating lab integration timelines by 41%.
  • Collaborated with team of 15 in the development of standard.
  • Selected to represent phlebotomy team in cross-department meetings, advocating for patient-first policies that increased operational efficiency by 14%.
  • Improved the department’s specimen transport process, reducing transport-related specimen viability failures by 50%.
  • Resolved product issue through consumer testing.
  • Successfully rolled out electronic health record (EHR) updates with 100% accuracy, ensuring real-time availability of phlebotomy data to healthcare providers.
  • Secured positive reviews in patient satisfaction surveys, increasing overall phlebotomy service rating to 25%.
  • Implemented a streamlined specimen labeling system that decreased sample identification errors by 27% over the past year.
  • Spearheaded a performance improvement project that reduced blood draw times by 74% in engineering.
  • Introduced best practices for biohazard waste management that led to a 34% increase in departmental compliance audits.

Affiliations

  • American Society of Safety Professionals
  • Volunteer, Annual Health Fair Blood Testing Event at Chicago
  • American Medical Informatics Association
  • American Society of Phlebotomy Technicians (ASPT)
  • Accredited Member, College of American Pathologists (CAP) Laboratory Program
  • Active participation in Evidence-Based Practice Workshops at Denver
  • American Medical Technologists (AMT) - OSHA Credential
  • Association of Information Technology Professionals
  • Member, Association for Healthcare Resource & Materials Management (AHRMM)
  • National Association of Social Workers

Certifications

  • Infectious Diseases and Bloodborne Pathogens Training - initiative
  • Venipuncture Certification - American Phlebotomy Association (APA)
  • Certified Business Analysis Professional (CBAP)
  • HIPAA Compliance Certification - Ironclad Systems
  • First Aid/CPR Certified
  • CompTIA Network+
  • Neonatal Phlebotomy Certification - Harbor & Co.
  • Lab Information Management System (LIMS) Training - system
  • Salesforce
  • Phlebotomy Technician Certification (PBT) – American Society for Clinical Pathology (ASCP)

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