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Skills

  • Process implementation
  • Team Leadership
  • Relationship development
  • Strong verbal communication
  • Risk management processes and analysis
  • Interpersonal and written communication
  • Cross-functional collaboration
  • Staff development
  • Clerical support
  • Regulatory compliance

Work Experiences

  • Transported Salesforce to several months customer locations.
  • Responded quickly to customer concerns and resolved category issues using team leadership and performance reporting.
  • Kept track of everything.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Managed
  • Standard was planned and carried out by me.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Created curriculum to support local youth's academic and personal development.
  • Offer prayer, bible study, and discussion groups to students, as well as leading worship, pastoral care, and social events.

Summaries

  • Adept at building youth leadership skills.
  • Demonstrated ability to form and maintain long-term relationships.
  • Achieved a 29% retention rate.
  • Adaptable program coordinator.
  • Knowledgable in a variety of design and testing methodologies.
  • Accomplished in raising funds and managing budgets, consistently expanding program offerings by 39% and exceeding participant expectations.
  • Customer-focused Sales Representative with 3 years of experience solving problems for clients.
  • Top-producing salesperson and industry expert in Healthcare.
  • Adept at identifying and addressing the needs of disadvantaged youth, creating inclusive program offerings that helped increase participation by 73% youth in 2022.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Designed internship preparation modules that helped 20% of participating youth secure job placements in Healthcare.
  • Recommended
  • Coordinated summer job fairs in partnership with local businesses, contributing to over 10 job placements for high school students.
  • Coordinated regional youth conferences with over 17 attendees, featuring workshops on leadership, mental health, and social issues.
  • Improved
  • Researched
  • Resolved
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Established
  • Recorded

Affiliations

  • American Marketing Association
  • Youth Services America (YSA)
  • National Youth Leadership Council (NYLC)
  • National Association for the Education of Young Children (NAEYC)
  • Association for Supply Chain Management (APICS)
  • Association for Fundraising Professionals (AFP)
  • Council on Accreditation - Children's Services (COA)
  • Rotary International
  • Project Management Institute
  • Education Commission of the States (ECS)

Certifications

  • Certified Protection Officer (CPO)
  • Family and Community Engagement Certificate – ServiceNow
  • Certified Program Evaluator - Brightline
  • Project Management Professional (PMP)
  • Child Protection and Safeguarding Certificate - Cedar Works
  • Certified Conflict Resolution Specialist - Meridian
  • Active Shooter and Safety Preparedness Certification - Northwind
  • Nonprofit Leadership and Management Certificate - initiative
  • Trauma-Informed Care Certification – Washington
  • Certified Nonprofit Fundraising Professional - system

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