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Skills

  • Fleet carbon footprint reduction strategies
  • Problem resolution
  • Safety program development
  • Route optimization
  • First Aid/CPR
  • Vendor management
  • Risk assessment and mitigation
  • Relationship development
  • Regulatory compliance
  • Fleet maintenance management

Work Experiences

  • Collaborated with insurance companies to reduce premiums by 18% through improved fleet safety measures and incident reporting.
  • Oversaw the delivery of metric project by procedure team, which resulted in method.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved this within 7 months.
  • Achieved Outstanding Service Award for operational efficiency.
  • Collaborated with system customers to determine their needs and deliver process service.
  • Designed a warranty management system.
  • Championed the introduction of a sustainability program.
  • Championed the introduction of a sustainability program that improved fleet energy efficiency by 64% while staying within budget projections.
  • Kept track of vehicles, schedules, and orders that were completed.

Summaries

  • Accomplished over a 8-year period.
  • Adopted alternative energy vehicles.
  • Analyzed and implemented fleet diagnostic tools.
  • Achieved 17% fewer accidents.
  • Achieved 20% improvement in fleet uptime.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 21% reduction in safety violations.
  • Collaborative fleet leader.
  • Within Transportation, senior Fleet Service Manager and outstanding performer in process improvement and risk assessment.

Accomplishments

  • Developed and tracked key fleet performance metrics (KPIs), leading to an improvement in driver productivity by 15%.
  • Successfully expanded the fleet by 12 vehicles while maintaining overall cost control and operational efficiency.
  • Led the deployment of process, which improved vehicle uptime by 73% and reduced errors in maintenance tracking.
  • Partnered with method to introduce alternative fuel options, decreasing fuel dependency and reducing fleet expenses by $18 annually.
  • Implemented a mobile app for drivers to report maintenance issues in real time, accelerating repair times and minimizing fleet disruptions.
  • Led the investigation and resolution of fleet-related incidents, preventing recurring issues and reducing downtime.
  • Improved customer satisfaction by 65% through timely and reliable fleet service delivery and responsiveness.
  • Monitored fleet telematics to identify and address inefficiencies, resulting in a 27% improvement in fleet productivity.
  • Successfully reduced vehicle idle times by 20% through driver adherence programs and route re-optimization.
  • Achieved a 47% reduction in fleet-related incidents through driver safety training and enhanced compliance procedures.

Affiliations

  • American Medical Informatics Association
  • Jaycees
  • National Association of Social Workers
  • Association for Computing Machinery
  • Electric Drive Transportation Association (EDTA) – Sustainability Program Participation
  • National Conference of State Fleet Administrators (NCSFA) – Keynote Presenter
  • American Society of Safety Professionals
  • Society of Automotive Analysts (SAA) – Advanced Fleet Technologies Group
  • Institute for Supply Management (ISM) – Member (Vendor Management Track)
  • International Association of Administrative Professionals

Certifications

  • National Institute for Automotive Service Excellence (ASE) Electrical/Electronic Systems certification
  • Certified Automotive Repair Professional (CARP)
  • Certified Maintenance and Reliability Professional (CMRP)
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Automotive Service Excellence (ASE)- A9 Light Vehicle Diesel Engines Certification
  • Certified Public Accountant
  • Certified Automotive Tire Service (ATS) Technician Certification
  • NAFA Fleet Management Associate Certification
  • Certified Transportation Professional (CTP)

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