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Skills

  • Business operations
  • Organization
  • Data-driven decision making
  • Psychosocial assessments expert
  • Community outreach
  • Project organization
  • Domestic violence response
  • Medicare and Medicaid applications
  • Group therapy facilitation
  • Depression and anxiety specialist

Work Experiences

  • Contributed to the passage of initiative.
  • Secured housing, medical care, and employment for clients by collaborating with various community agencies.
  • Advocated for legislative policy changes.
  • Achieved a 41% improvement in goal completion.
  • Answered 18 calls per 6 months to help customers with their questions and concerns.
  • Carried out home visits and welfare checks for at-risk families, ensuring compliance with child safety regulations.
  • Achieved a 42% success rate in family reunification efforts.
  • Testified under oath as a child advocate to assist with child custody decisions in family court.
  • Assisted clients facing employment barriers.
  • Conducted welfare checks for at-risk families.

Summaries

  • Achieved a 84% success rate in family reunification.
  • Adept at creating and managing referral pathways.
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.
  • Accomplished Social Services Worker.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Patient Social Services Worker who excels at client advocacy and has a broad understanding of community resources.
  • Offering 8 years of successful social work performance.
  • Accomplished Social Services Worker with expertise in crisis intervention, assisted 3 clients experiencing homelessness to secure emergency housing with a 43% success rate.
  • Advocated for seniors in multi-disciplinary team meetings.
  • Collaborative and analytical, with a track record of forming strategic alliances, advocating for clients, and driving change in underserved communities.

Accomplishments

  • Analyzed client data to identify service gaps, improving program efficiency by 71% through targeted social services interventions.
  • Partnered with 11 stakeholders to launch a community wellness initiative, increasing access to mental health services by 49%.
  • Designed and implemented diversity training workshops for community partners, resulting in 48% improvement in cultural competence.
  • Resolved complex client cases by coordinating multi-agency responses, including mental health professionals, social workers, and legal advisors.
  • Provided culturally competent client counseling, reducing service gaps for underrepresented groups by 57%.
  • Collaborated with community mental health providers to improve access to therapy and counseling for at-risk youth, with 57% improved attendance.
  • Played a key role in policy development by contributing research and client feedback to inform new guidelines aimed at procedure.
  • Provided referrals to external agencies for client relations needs, achieving 57% effective resolution of client concerns.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted community needs assessments that informed the design of a procedure, leading to a 21% increase in service uptake.

Affiliations

  • Institute for the Advancement of Social Work Research (IASWR) - Conducted research to improve evidence-based practices in social services.
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Freemason
  • Jaycees
  • American Counseling Association (ACA) - Pursued professional development in counseling to enhance solution-focused therapy skills.
  • American Society of Safety Professionals
  • American Case Management Association (ACMA) - Attended workshops on case management best practices, focusing on transitioning clients to independence.
  • National Association of Human Services (NAHS) - Utilized insights from white papers and forums to enhance self-sufficiency planning approaches.
  • National Organization for Human Services (NOHS) - Regularly attend annual conferences, gaining insights on case management and cross-cultural communication methods.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cultural Competency Training Certification - procedure
  • First Aid/CPR Certified
  • CompTIA Security+
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Grant Writing Certification - American Grant Writers' Association (AGWA)
  • CompTIA Network+
  • Parent Educator Credential - National Parenting Education Network (NPEN)
  • Certified Public Accountant (CPA)
  • Domestic Violence Counselor Certification - Lakeside Partners

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