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Skills

  • Client progress monitoring using evidence-based metrics
  • Group therapy facilitation
  • Organization
  • Relationship development
  • Intervention tactics
  • Client retention improvement strategies
  • Security systems
  • Operational improvement
  • Relapse assistance
  • Empowering clients through self-directed recovery

Work Experiences

  • Addressed mental health and substance abuse.
  • Administered an intensive outpatient program to meet clients’ diverse psychological needs, achieving 17 % reduction in 30-day readmission rates.
  • Collaborated with team psychiatrists, nurses, and social workers.
  • Achieved results over 13 months.
  • Clinical documentation, billing reimbursement, resident rights, and customer service were all under my supervision.
  • Responded to residents' and visitors' needs and concerns.
  • Reviewed clinical documentation to keep track of how health data and care plans were being managed.
  • Ensured strict adherence to state and federal regulations, as well as company policies and procedures.
  • Assisted individuals in addressing disabilities and creating career plans.
  • Established long and short-term therapeutic service goals to encourage patient progress.

Summaries

  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Accurately identified barriers to care.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Achieved 24% improved outcomes.
  • Achieved 24% reductions in psychiatric admissions for high-risk clients.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Strong technical skills and experience in strategic planning.
  • Proficient in promoting initiative by leveraging team leadership and stakeholder engagement knowledge.
  • Communicative and team-oriented, with Power BI expertise.
  • Cross-functional collaboration Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Worked closely with probation and parole officers to modify treatment plans for forensic clients, reducing recidivism rates by 29%.
  • Utilized a strengths-based approach to create rehabilitation plans tailored to client needs, leading to a 50% increase in treatment plan adherence.
  • Standardized data collection methods for client progress tracking, improving reporting accuracy and securing increased funding by 81%.
  • Monitored medication adherence in collaboration with nursing staff, achieving a 68% decrease in relapses linked to medication non-compliance.
  • Developed and implemented vocational rehabilitation programs, increasing client employment placement by 32% within a 18-month span.
  • Coordinated with substance abuse counselors to integrate addiction recovery support into client rehabilitation plans, facilitating 36% sustained recovery rates post-treatment.
  • Worked closely with housing initiative partners to secure permanent housing for 2 clients, reducing the community homelessness rate by 25%.
  • Applied culturally competent care principles when working with diverse client populations, improving rapport and cultural sensitivity ratings by 39%.
  • Facilitated access to transitional employment programs, supporting 16 clients in securing ongoing subsidized job placements.
  • Applied trauma-informed care principles, helping 5 clients with a history of trauma improve trust and resilience through tailored interventions.

Affiliations

  • Alumni, Training Program on Evidence-Based Practices in Community Mental Health (EBP), program, 2018
  • Active Member, Assertive Community Treatment Association (ACTA) – Housing and Workforce Development Section program
  • Certified Member, National Board for Certified Counselors (NBCC), Certification: Six Sigma, Earned: 2017
  • Member, Mental Health America (MHA) – Housing and Homelessness Initiatives, initiative
  • Member, Rehabilitation Counseling Association (RCA), program
  • Certified Practitioner, Certified Psychiatric Rehabilitation Practitioner (CPRP) – Issued by Psychiatric Rehabilitation Association, 2015
  • Active Member, Pathways to Housing National Learning Collaborative, metric
  • Field Education Supervisor, Social Work Internship Program, process, procedure
  • Speaker, Local Behavioral Health Forums on Housing Stabilization Initiatives, Boston, 2017
  • Associate Member, National Association of Case Management (NACM) system

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Substance Abuse Counselor (CSAC) standard
  • Certified Clinical Trauma Professional Level I (CCTP) - process 2022
  • Certified Mental Health Professional (CMHP) framework
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification system 2021
  • Peer Specialist Certification (CPS) Colorado 2017
  • Trauma-Informed Care Professional Certification - system 2015
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • Certified Brain Injury Specialists (CBIS) - metric 2016

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