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Skills

  • Conflict resolution
  • Customer service excellence
  • Budgets
  • Team management
  • Cross-functional team leadership
  • Method equipment
  • Team building
  • Bed availability tracking
  • Customer service
  • Business operations

Work Experiences

  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Achieved a 40% improvement in patient flow.
  • Collaborated with metric to ensure appropriate bed placement for critical patients, balancing staff availability and medical equipment access.
  • Went over the doctors' daily care slips.
  • Achieved consistent labor cost reductions of 8 per month.
  • Transported Salesforce to three years customer locations.
  • Collaborated with insurance companies.
  • Had an excellent attendance record and was always on time for work.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Award received in 2022.

Summaries

  • Aligned clinical staffing levels with patient placement decisions.
  • Collaborated with interdisciplinary teams.
  • Advanced patient placement efficiency.
  • Clear understanding of cross-functional collaboration and performance reporting as well as team leadership training.
  • Adept at managing bed assignments across multiple hospital units, maintaining consistent patient flow while minimizing delays by 25%.
  • Collaborated with 18 hospital departments.
  • Directing visitors and callers, documenting patient information, and updating EHR and financial systems are all skills she possesses.
  • Patient Placement Coordinator with 3 years of successful strategic planning and stakeholder engagement experience.
  • Complete patient education is a success.
  • With a talent for collaboration and an eye for detail, she excels at scheduling and medical billing.

Accomplishments

  • Designed and executed patient placement forecasting models, which improved placement decision speed by 14%.
  • Standardized the patient placement process for metric, reducing variance by 77% and improving compliance with regulatory guidelines.
  • Worked cross-functionally with clinical teams to expedite patient discharges, resulting in a reduction of patient wait times by 3%.
  • Worked in coordination with nursing, administrative, and transport teams to ensure timely and appropriate patient placement, boosting bed availability by 11 per day.
  • Leveraged patient acuity scoring systems to accurately assign intensive care beds, contributing to a 71% increase in hospital survival rates.
  • Collaborated with method to improve patient bed turnover efficiency, reducing delays by 58%.
  • Supervised daily placement operations under tight time frames, ensuring every critical care patient received prompt admission without delay.
  • Collaborated with 8 departments to redesign the bed assignment workflow, leading to a more efficient turnover of patient rooms.
  • Established an effective bed management system to eliminate bottlenecks in patient placement processes, increasing bed occupancy rate by 34%.
  • Monitored intra-hospital patient transfers, identifying potential risks, and aiding in the resolution of bed placement conflicts, reducing escalations by 37%.

Affiliations

  • National Association for Healthcare Quality (NAHQ)
  • The Joint Commission Resources (JCR)
  • Participation in Professional Discussion Forums such as Bed Management or Patient Placement Strategy
  • American Academy of Medical Administrators (AAMA)
  • Emergency Nurses Association (ENA)
  • American Association of Healthcare Administrative Management (AAHAM)
  • Society of Critical Care Medicine (SCCM)
  • Case Management Society of America (CMSA)
  • Society for Healthcare Epidemiology of America (SHEA)
  • American Medical Informatics Association

Certifications

  • First Aid/CPR Certified
  • Health System Operations Certification - standard
  • Hospital Bed Management Coordinator Certification - Lakeside Partners
  • Certified Health Unit Coordinator (CHUC) - National Association of Health Unit Coordinators (NAHUC)
  • Clinical Bed Management Certification - Harbor & Co.
  • ServSafe
  • Post-Acute Care Management Certification - Beacon Labs
  • Certified Patient Experience Professional (CPXP) - Patient Experience Institute
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Disaster Preparedness for Hospital Systems Certification - Harbor & Co.

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