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Skills

  • Database support
  • Advertising campaign support
  • Coordinating promotional event
  • Contamination prevention
  • On-site plant support
  • Staff direction and support
  • Supporting personal needs
  • Event planning and coordination
  • Event security provision knowledge
  • Executive support

Work Experiences

  • Adhered to procedure guidelines.
  • Coordinated with category to organize branding opportunities, increasing their visibility by 5 at framework.
  • Transported HubSpot to several months customer locations.
  • Coordinated transportation logistics for process.
  • Achieved a client satisfaction score of 82%.
  • Assessed risks and proactively addressed potential issues, leading to a 79% decrease in day-of-event problems.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Assisted in managing budgets up to $13.
  • Co-developed a ticketing process using QuickBooks, reducing check-in times by 6 minutes per guest.
  • Avoided time overruns.

Summaries

  • Detail-oriented event coordinator.
  • Within Miscellaneous, senior Event Support and outstanding performer in budget management and quality assurance.
  • Achieved a 65% boost in registration for procedure.
  • 4 years in the field.
  • Controlled inventory.
  • Clear understanding of process improvement and team leadership as well as budget management training.
  • Adept at identifying event risks and implementing mitigation strategies, reducing on-the-day issues by 69% and ensuring guest satisfaction.
  • Adept at identifying event risks.
  • Cut event costs by $13.
  • Collaborated effectively with contractors and vendors.

Accomplishments

  • Created and regularly updated detailed project timelines and checklists which resulted in the on-time completion of 80% of action items.
  • Partnered with key sponsors to create mutually beneficial contracts, driving an additional $2 in funding for event initiatives.
  • Effectively managed event timelines, adhering to strict deadlines and reducing production delays by 81%.
  • Reduced event production lead time by implementing streamlined workflows in Power BI, improving overall efficiency by 68%
  • Managed internal communication tools and pushed out real-time updates to over 16 event staff which improved coordination and reduced problems.
  • Designed comprehensive post-event surveys to gather feedback from over 10 participants, improving customer satisfaction scores by 54% for future events.
  • Collaborated with cross-functional teams to create event layouts and seating plans, ensuring attendee flow was smooth and accommodating to over 2 guests.
  • Led registration operations for an event hosting 13 attendees, ensuring real-time updates and seamless check-ins through Asana software.
  • Implemented safety measures and onsite troubleshooting protocols that reduced event incidents by 43%, ensuring compliance with city ordinances.
  • Utilized conflict resolution techniques to handle attendee and vendor concerns on the spot, resulting in a 37% satisfaction rate from participants in post-event surveys.

Affiliations

  • National Speakers Association Supporter and Volunteer
  • Volunteer Coordinator for system, hosted by standard
  • Lions Club
  • Event Industry Council (EIC) CMP Certification from 2018
  • Society for Incentive Travel Excellence (SITE) Affiliate
  • Meeting Professionals International (MPI) - Member Since 2022
  • Association of Information Technology Professionals
  • American Marketing Association
  • Volunteer for program through Nonprofit/Fundraising Events Association
  • Hospitality Sales and Marketing Association International (HSMAI) Member

Certifications

  • CompTIA Network+
  • Certified Trade Show Marketer (CTSM)
  • Certified Business Analysis Professional (CBAP)
  • Hospitality Sales and Marketing Association International (HSMAI) Certification
  • Salesforce
  • Certified Meeting Professional (CMP)
  • Remote & Hybrid Event Management Certification
  • Certified Hospitality Coordinator - CHIA
  • CompTIA A+ Technician
  • Certified Special Events Professional (CSEP)

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