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Skills

  • Dashboard Creation and Optimization
  • Business Model Design
  • Supervision
  • Predictive modeling
  • C-Suite Reporting and Communication
  • Business Intelligence (BI) Tools Implementation
  • First Aid/CPR
  • Needs assessments
  • Team building
  • Revenue stream development

Work Experiences

  • Increased credibility and client awareness by creating technical and non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters.
  • Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
  • Mapped out current business and operational processes and made recommendations for how they could be improved.
  • Advised on growth opportunities within Miscellaneous.
  • Based on market opportunity and risk analysis.
  • Collaborated with marketing and sales departments to develop customer segmentation strategies, growing lead conversion rates by 64%.
  • Collaborated with marketing and sales departments.
  • Combed through files, records, and other documents in order to gather business data and key data that would help me respond to development requests.
  • Evaluated the impact of current process business processes on users and stakeholders, as well as potential improvement areas.
  • Analyzed competitive analysis reports to enhance market share strategies, resulting in a 5% increase in ServiceNow adoption rates in Atlanta.

Summaries

  • Collaborated with 3-person teams.
  • Within Miscellaneous, senior Strategic Business Analyst and outstanding performer in budget management and cross-functional collaboration.
  • Business Analyst with extensive experience in the Tableau portfolio asset management system.
  • Boosted profit margins by 50%.
  • Achieved a 72% improvement in department performance.
  • Achieved $6 in cost savings.
  • Strategic Business Analyst with a track record of successfully developing metric intelligence to improve business operational planning and execution.
  • Achieved $14 saved at Raleigh.
  • Adept at identifying customer behavior patterns.
  • Boosted results by 78% %.

Accomplishments

  • Collaborated with team of 14 in the development of process.
  • Designed an automated reporting system that enabled quicker access to key financial metrics, reducing manual tracking efforts by 16%.
  • Documented and resolved method which led to system.
  • Redefined business intelligence reporting to include predictive analytics, improving data-driven decisions related to inventory and supply chain by 55%.
  • Conducted year-over-year profitability analysis for the product portfolio, which prompted product discontinuations and saved $11 in resources annually.
  • Conducted market entry strategy analysis, resulting in a 11% increase in brand penetration in system within program.
  • Led an Agile transformation project for the business process improvement division, enabling iterative scaling and resulting in 48% faster delivery of insights.
  • Collaborated with IT and operations teams to migrate forecasting models to program, achieving a 70% improvement in scalability.
  • Executed customer acquisition strategies that led to a 5% growth in the client base in Austin within system.
  • Developed a key performance indicator (KPI) tracking system that elevated transparency and alignment on strategic objectives, improving cross-team accountability by 63%.

Affiliations

  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Market Research Association
  • Association for Strategic Planning (ASP)
  • Analytics and Data Science by IEEE Computer Society
  • International Association of Administrative Professionals
  • International Institute of Business Analysis (IIBA)
  • Association for Computing Machinery
  • Business Process Management Institute (BPM Institute)
  • Accredited Coaching Program in Data Analytics Strategy

Certifications

  • Advanced Competitive Intelligence Analyst Certification - Fuld Academy
  • Certified in Planning and Inventory Management (CPIM) - APICS
  • Professional Certificate in IT Business Leadership - University of California
  • SQL for Data Science - DataCamp
  • Certified Analytics Professional (CAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Business Strategy Specialization - University of Virginia/Coursera
  • ServSafe
  • Google Analytics Individual Qualification (GAIQ)

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