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Skills

  • Procedure equipment
  • Business operations
  • Time management and prioritization
  • MS Office
  • Relationship development
  • Digital file conversion
  • Report generation
  • Supervision
  • Operational improvement
  • Document indexing for legal teams

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 79% reduction in retrieval time.
  • Followed up with staff and customers about missing or needed information via phone and email, and I organized the information into files.
  • Collaborated with team members.
  • Assisted in the creation of offsite backups.
  • Assisted with the launch of a new electronic filing system for Asana, providing training to 16 employees and reducing setup errors by 83%.
  • Used Microsoft Office programs to create reports, correspondence, and spreadsheets.
  • Collaborated with IT to enhance security features.
  • Answered 10 calls per 6 months to help customers with their questions and concerns.
  • Aligned with process standards.

Summaries

  • Ability to work under pressure and meet deadlines while adhering to strict policies, procedures, and regulations.
  • In order to improve the dynamic team, I'm aiming to secure the position of Filing Assistant.
  • Accomplished Filing Assistant who has led major reorganizations of department-wide filing structures, achieving a 15% increase in compliance efficiency. Experienced in deploying barcode systems leading to a 35% improvement in document accessibility.
  • Boosted overall efficiency by 43%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at archiving and digital filing.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 76% reduction in compliance-related delays.
  • Adept at handling legal records for trial preparation.

Accomplishments

  • Implemented document indexing procedures for legal teams, improving response time to discovery requests by 81%.
  • Created a cross-referencing system that facilitated better document organization, leading to a 28% reduction in misplaced files.
  • Developed a more efficient document retention policy in conjunction with legal and compliance, reducing unnecessary file storage by 82%.
  • Proactively identified areas for improvement in the company’s document retention policy, leading to cost savings of 16% across the department.
  • Resolved product issue through consumer testing.
  • Compiled, indexed, and audited document sets for operations, rectifying inconsistencies and improving retrieval process by 68%.
  • Assisted in auditing over 11 physical and digital records, successfully identifying and correcting 81% of discrepancies.
  • Incorporated optical character recognition (OCR) technology to enhance the electronic filing system, resulting in faster keyword searches and document retrievals by 24%.
  • Participated in a company-wide reorganization of digital assets, leading to improved document retrieval processes across 13 departments.
  • Organized and maintained physical and electronic filing systems for finance in accordance with industry standards, ensuring compliance during method.

Affiliations

  • International Association of Administrative Professionals
  • American Health Information Management Association (AHIMA)
  • Youth Employment Service Raleigh Volunteer
  • National Association for Information Destruction (NAID)
  • Participant in Webinar Series on Data Privacy Compliance Standards (e.g., HIPAA, GDPR)
  • Digital Preservation Coalition (DPC)
  • Freemason
  • Society of Women Engineers
  • American Medical Informatics Association
  • Records Management Society (RMS)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Fundamentals of Records Management - ARMA International
  • Certificate in Legal Document Preparation - National Association of Legal Assistants (NALA)
  • Legal File Management Certification - The Institute for Paralegal Certification (IPC)
  • Certified Records Manager (CRM) – initiative
  • Certified File System Administrator (CFSA) - National Archives and Records Administration (NARA)
  • Certified Document Imaging Architect (CDIA+) – CompTIA
  • CompTIA Network+
  • Certified Professional in Records, Information, and Document Management (CPRIDM) - ICRM
  • Filing and Records Management Specialist - ICRM Certification Program

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