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Skills

  • Calming anxious pets
  • Team building
  • Blood collection techniques
  • Compassion and empathy for animals
  • Emergency procedure support
  • Animal patient monitoring
  • Safety and compliance
  • Supervision
  • Business operations
  • Communications

Work Experiences

  • Transported Asana to several months customer locations.
  • Achieved safer handling.
  • Achieved 31% faster checkout times.
  • Administered treatments for pets.
  • Used ServiceNow to process new patients and update client records with key information such as program and framework.
  • Assisted veterinarians during dental surgeries.
  • Assisted in monitoring surgical patients' vitals.
  • Kept track of the animals' health and behavior by looking for urine and feces, performing weight checks, and observing appetite during feeding.
  • Assisted in monitoring surgical patients' vitals pre- and post-surgery, providing actionable data to the veterinarian.
  • Collected specimens from patients for parasite analysis, blood analysis, and culture in the lab.

Summaries

  • Achieved a notable 76% decrease in patient readmission rates for framework.
  • For high-energy dogs, create individualized play sessions.
  • Knows the best walking routes and dog parks in the area.
  • Achieved a 62% boost in positive reviews.
  • Dedicated to learning, growing, and succeeding in Veterinary.
  • Collaborated cross-functionally within the clinic to implement client satisfaction initiatives, resulting in a 81% increase in positive feedback from pet owners.
  • Achieved supply cost reduction of $13.
  • Costs were consistently reduced while profits were increased.
  • Veterinary Assistant Extern is a vivacious Veterinary Assistant Extern who is at ease with dogs of all breeds and sizes.
  • Administered vaccines to over 15 animals.

Accomplishments

  • Effectively utilized technology to schedule follow-up appointments and manage client accounts, enhancing the clinic’s appointment flow and retention rates by 65%.
  • Played a key role in improving clinic operation by participating in staff training and workflow management protocols, leading to reduced staff errors by 34%.
  • Triage and initial assessment of incoming patients, prioritizing care based on medical urgency and assisting veterinarians in treatment planning.
  • Trained alongside senior staff to properly administer vaccinations and medications to all small animal patients, enhancing pet health outcomes by 53%.
  • Collaborated with team of 13 in the development of standard.
  • Regularly assisted veterinarians during blood draws to collect samples for testing, expediting the diagnosis process and enhancing treatment accuracy by 22%.
  • Collaborated with a multi-disciplinary team to create individualized care and behavioral modification plans, leading to 49% safer animal interactions.
  • Developed a safe and efficient process for biomedical waste disposal, increasing clinic compliance during annual health inspections by 21%.
  • Collaborated with the marketing team to develop client-focused wellness programs, contributing to a 56% increase in client engagement and visit frequency.
  • Helped maintain accurate and up-to-date medical records, increasing clinic operational efficiency by 81% through detailed entries and timely updates.

Affiliations

  • Project Management Institute
  • Member, Exotic Animal Veterinary Association (EAVA)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • National Wildlife Rehabilitators Association (NWRA) Member
  • Member, International Society for Animal Care (ISAC)
  • Society of Animal Emergency and Critical Care Professionals (SAECCP)
  • Canine Rehab Certificate 2023, Vantage
  • Affiliate, American Animal Hospital Association (AAHA)
  • Member, National Association of Veterinary Technicians in America (NAVTA)

Certifications

  • Veterinary Emergency Trauma Care Certification 2018 – training to assist veterinarians in providing life-saving care during emergencies
  • Certified Animal Control Officer 2016 – accredited training on safe animal capture, handling, and legal regulations for animal control workers
  • CompTIA A+ Technician
  • Introduction to Orthopedic Procedures Certificate 2019 – education on supporting veterinarians during complex orthopedic surgeries
  • Google Certified Professional Cloud Architect
  • Surgical Assistant Certification 2024 – specializing in assisting veterinarians during surgeries, including post-operative care
  • Anesthesia Monitoring Training Certificate 2024 – ensuring safe monitoring of animal vital signs during surgical procedures
  • Therapeutic Handling and Stress Reduction Certification 2018 – trained in reducing physical and psychological stress in animal handling
  • Animal Care and Handling Certification 2020 – focusing on standards of humane animal care and transport
  • Feline Friendly Veterinary Handling Certification 2017 – awarded by Brightline, covering techniques to reduce feline stress during clinic visits

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