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Skills

  • Strong verbal communication
  • Food preparation
  • User interface understanding
  • Hardware evaluation
  • Dinner service planning
  • Project assistance
  • Budgets
  • Supervision
  • Project organization
  • Document scanning

Work Experiences

  • Tracked the performance of system and process integrity, vendors, internal workflows, and SLAs by monitoring and creating control reporting.
  • Was in charge of file archiving and retrieval.
  • Bills of materials, ECOs, ECRs, and ISO documents were all created, routed, and data input by me.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Prepared project documents according to the project manager's, team's, or client's specifications.
  • Achieved a $3 reduction in annual physical storage costs.
  • Reproduced documents by printing them from electronic sources like email attachments, PDF files, and cloud storage.
  • Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation.

Summaries

  • Document Management Specialist with administrative support and other responsibilities.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Within Miscellaneous, senior Document Control Specialist and outstanding performer in cross-functional collaboration and budget management.
  • Document Control Specialist with experience storing, managing, and maintaining company and project documents with accuracy and quality in mind.
  • Provided vision, direction, development, and maintenance of multiple complex and high-priority contracts that directly impacted the organization's business strategies.
  • Clear understanding of risk assessment and performance reporting as well as cross-functional collaboration training.
  • Strong organizational and multitasking skills, as well as the ability to work independently.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Multitasks effectively and manages shifting priorities.
  • Seek to contribute 4 years of Miscellaneous experience and take on a challenging position dedicated to improving system operations and internal workflows.

Accomplishments

  • Improved
  • Advised
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Ensured
  • Established
  • Monitored
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Audited and updated 3 documents to ensure compliance with Miscellaneous regulations, reducing error rates by 17%.
  • Proposed
  • Marketing: Implemented marketing strategies which resulted in metric growth of customer base.

Affiliations

  • Committee involvement with Electronic Records Management Association (ERMA)
  • Project Management Institute
  • Active participant in Records and Information Management (RIM) Society
  • American Marketing Association
  • Member of International Association for Document Control Professionals (IDCP)
  • Completed Advanced Document Control and Retention Program at framework
  • Member of International Organization for Standardization (ISO) Technical Documentation Group
  • American Medical Informatics Association
  • Certification in Document Auditing Techniques through metric
  • Lions Club

Certifications

  • Six Sigma Green Belt Certification for Process Improvement
  • Google Certified Professional Cloud Architect
  • SAP Document Management System (DMS) Certification
  • PRINCE2 Foundation Certification for Structured Project Management
  • Certified Document Controller (CDC)
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • ASQ Certified Quality Improvement Associate (CQIA)
  • Cisco Certified Network Associate (CCNA)
  • GDPR Data Protection Officer (DPO) Certification

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