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Skills

  • MS Office
  • Exploratory testing
  • Critical thinking
  • Defect resolution facilitation
  • API testing
  • Collaboration with development teams
  • Team management
  • Continuous learning and skill development
  • Supervision
  • Operational improvement

Work Experiences

  • Averted potential critical failures prior to framework.
  • Assisted developers with precise information.
  • Collaborated with the development team to improve communication channels between testers and developers, reducing defect resolution time by three years.
  • Championed a system for tracking user experience issues post-release, reducing post-release defects by 64% post-feedback iteration.
  • Authored detailed bug reports and performed regression tests to verify defect fixes, reducing rework by 39%.
  • Worked with QuickBooks to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Championed a system for tracking user experience issues.
  • Accelerated the delivery timeline.
  • Increased productivity and boosted workflows by effectively resolving process issues with budget management and strategic planning.
  • Worked effectively with process and procedure departments on software defects and program issues, collaborating closely to develop innovative solutions.

Summaries

  • Collaborated across multiple office locations.
  • Manual Software Tester with 5 years of successful project management and budget management experience.
  • Desire to apply skills to a new role at Cedar Works with room for advancement.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Adaptive and proactive tester with extensive experience optimizing workflows to increase productivity and software test coverage across multiple platforms.
  • Adaptive and proactive tester.
  • Collaborated with cross-functional teams.
  • Microsoft Excel expert and Tableau user.
  • Collaborated with development teams for problem-solving.
  • Collaborative and methodical tester with demonstrated success leading manual testing initiatives for software development projects in Computers Software.

Accomplishments

  • Documented and resolved framework which led to process.
  • Identified critical performance issues during load testing, leading to 78% improvement in application response times.
  • Conducted root cause analysis for recurring software issues, providing recommendations that led to 4 high-impact design changes.
  • Facilitated daily defect triage meetings with 11 teams, accelerating time to resolution by 59%.
  • Detected potential security vulnerabilities during manual testing of program, sparking a security fix to avoid breaches.
  • Worked closely with cross-functional teams to conduct integration testing with standard, ensuring seamless system interoperability.
  • Introduced exploratory testing techniques to identify unanticipated defects, resulting in the correction of 3 previously overlooked issues.
  • Authored comprehensive test cases and scripts for procedure, improving test coverage by 83%.
  • Executed cross-browser testing for standard, identifying and logging discrepancies across 2 different browsers.
  • Created detailed testing status reports for stakeholders, offering insights and transparent tracking for initiative deliveries.

Affiliations

  • Association of Information Technology Professionals
  • Project Management Institute (PMI)
  • Participated in Hands-on Risk-Based Testing Workshop at standard
  • Co-organizer of Chicago-based Software Testing Meetup Group
  • American Medical Informatics Association
  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Project Management Institute
  • Regular contributor to online QA forums such as Stack Overflow and Reddit Testing Groups
  • Certified ScrumMaster (CSM) from Scrum Alliance

Certifications

  • Certified Agile Tester (CAT)
  • Continuous Integration/Continuous Deployment (CI/CD) Testing Certification
  • CompTIA Security+
  • Certified Test Manager by International Software Testing Qualifications Board (CTM ISTQB)
  • ISTQB Certified Tester – Foundation Level
  • CompTIA Network+
  • SQL for Testers Certification procedure
  • Certified Quality Engineer (CQE)
  • Certified Mobile Tester (ISTQB-Mobile)
  • API Testing Certification HubSpot, Beacon Labs - 2020

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