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Skills

  • Verbal and written communication
  • Regulatory compliance
  • Reports for senior management
  • Accounts receivable management
  • Troubleshooting
  • Account and revenue tracking
  • Motor fuel tax laws
  • Workers compensation authorization
  • Operational efficiency in revenue tracking
  • Tax issue identification expertise

Work Experiences

  • Achieved a 73% reduction in payment delays.
  • Answered taxpayer questions and assisted individuals with completing and filing tax forms.
  • Audited internal revenue cycle workflows.
  • Converted payer mix data into actionable insights.
  • Suggested financial solutions in terms of tax implications.
  • Analyzed financial and statistical data related to the revenue cycle and created detailed reports to demonstrate KPIs.
  • Created strategies for improvement.
  • Conducted thorough analysis.
  • Achieved results across two years.
  • Achieved measurable improvements in financial forecasting.

Summaries

  • Accomplished professional with hands-on experience in root cause analysis.
  • Achieved 44% faster recovery times in low-payment cases.
  • Within Accounting and Finance, senior Revenue Cycle Analyst and outstanding performer in quality assurance and stakeholder engagement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Capable of quickly and accurately reviewing large data sets to ensure data integrity.
  • Expert at accurately transcribing updated demographics and other data from taxpayers.
  • Achieved full HIPAA and CMS compliance across all payer audits.
  • Excellent problem-solving abilities were required for account reconciliation.
  • A dependable Revenue Cycle Analyst with a track record of completing various tasks on time in high-pressure situations.
  • Tax Examiner with 6 years of experience in tax preparation.

Accomplishments

  • Collaborated with legal to assess contract compliance, leading to a 22% increase in negotiated reimbursements.
  • Spearheaded adoption of a new claims scrubbing tool, bringing down coding errors by 55% within the first 11 months.
  • Developed a revenue dashboard that tracks key performance indicators, improving visibility into collections by 27%.
  • Reduced aged accounts receivable by $8 within 9 months through targeted follow-up processes.
  • Created a comprehensive audit protocol for charge capture, leading to the recovery of $14 over 7 months.
  • Managed third-party relationships with 9 vendors, improving dispute resolution outcomes by 58%.
  • Led integration of new electronic health records (EHR) platform, ensuring accurate revenue cycle data transfer and reducing processing errors by 44%.
  • Led end-of-month reconciliation for standard team, reducing outstanding AR by $7 within 17 months.
  • Documented and resolved system which led to metric.
  • Successfully implemented a denial management system, reducing claim rejections by 75%, saving $8.

Affiliations

  • Project Management Institute (PMI) – PMP Certification
  • American College of Healthcare Executives (ACHE)
  • American Medical Informatics Association
  • Credentialed Member of the American College of Medical Practice Executives (ACMPE)
  • Healthcare Financial Management Association (HFMA) - Revenue Cycle Certification
  • Society of Women Engineers
  • Membership in the Payor Contracting and Master Service Agreements Group at Columbus
  • Managed Care Forum Contributor - Stakeholder Communication Strategy Focus
  • Project Management Institute
  • Participant of the the Pacific Northwest-based Denial Prevention Task Force

Certifications

  • HIPAA Compliance Certification - Northwind
  • CompTIA Network+
  • Certified Patient Account Representative (CPAR) – AAHAM
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Documentation Improvement Practitioner (CDIP) - process
  • Registered Health Information Technician (RHIT) - AHIMA
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Revenue Cycle Specialist (CRCS) – offered by Americollect
  • Certified in Healthcare Compliance (CHC) - HCCA

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